Job summary
- Main area
- Decontamination, Sterile Services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Nights, lates, days, weekends)
- Job ref
- 153-SU05103
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- SSD Alderney
- Town
- Poole
- Salary
- £24,937 - £26,598 Enhancements for unsocial working hours and bank Holidays
- Salary period
- Yearly
- Closing
- 02/11/2025 23:59
Employer heading
Sterile Services Supervisor
Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.
Job overview
The Supervisor for Sterile Services will have extensive knowledge and skills of requirements for medical device reprocessing in line with the ISO13485 standard. They will also have knowledge of all potential risk to products within a sterile services department. They will support the Management team in ensuring staff conform to the departmental Quality Management System, Trust policy and procedures, highlighting immediately any areas of concern.
Main duties of the job
The post holder will be responsible for assessing, organising and planning the daily workflow within the Sterile Services to ensure maximum usage of resources.
Act as a resource to support the technicians to reduce the Departmental and individual non-conformances and provide feedback to the Management team.
Provide ongoing training to technicians with the support of the Management team.
The post holder will be expected to deputise for the Production Manager in their absence with the support of the Decontamination Manager.
Communicate with customers regarding products and issues.
To undertake this role the supervisor must be able to root cause and report on incidents relating to product and staff.
Ensure the efficient and effective operation of the department.
Interview date 12th November 2025
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions at interview.
Please note if a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under relevant Trust or national terms and conditions.
Detailed job description and main responsibilities
- To assess, plan, organise and manage own workload and the workload of others to ensure maximum utilisation of resources available on a day to day basis.
- Responsible for the day-to-day supervision and co-ordination of staff within the department.
- To provide and receive complex information and to facilitate effective communication with both departmental staff and customers.
- To provide appropriate support for technicians and their on-going development through regular reviews of performance and yearly staff appraisals.
- Responsibility and authority for resolving day-to-day problems and queries arising from customers with support from the Management team and supporting the Management team with more complex complaints investigation. Ensure delegated actions relating to complaints are completed within the specified time frames.
- Acting-up for the Production Manager in their absence with the support of the Decontamination Manager
- To communicate to the production team the departments progress against agreed targets, proposed changes in activity affecting expected production levels, quality issues and general trust news.
- To actively participate in weekly departmental operational meetings.
- Participate in the internal quality audits required for the departmental certification. Assist the Quality Representative in providing Quality Assurance and Control to the Department.
- Reporting, and if necessary, withdrawing from service, defective equipment and machinery where safety, risk to product and/or efficient working order is affected. Communicate immediately any decontamination machine failures as per process.
- To confirm all routine test procedures are completed and documented on all relevant equipment.
Person specification
Qulifications
Desirable criteria
- NVQ 2 or equivalent in similar industry
Experience
Essential criteria
- Be able to use computer system for tracking and tracing
- Understand a range of routine working procedures
- Previous experience in a supervisory role
Knowledge
Essential criteria
- Knowledge of instruments across a range of specialities
- Knowledge of ISO13485
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Matthew Lumley
- Job title
- Production Manager
- Email address
- [email protected]
- Telephone number
- 03000192195
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