Job summary
- Main area
- Dementia
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Compressed hours
- Job ref
- 153-ME04594
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Poole hospital
- Town
- Poole
- Salary
- £24,625 - £25,674 pa
- Salary period
- Yearly
- Closing
- 08/06/2025 23:59
Employer heading

Dementia and Delirium Support Worker
Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
Are you highly motivated to make a real difference in Dementia and Delirium Care? Then apply now!
Passion and enthusiasm are essential personal qualities for this role, along with excellent team-working and communication skills. You will be expected to work autonomously, prioritise your workload and use your initiative to bring creativity to your role. This will include working alongside the MDT including nursing staff and allied health professionals.
We are a friendly team working towards improving dementia and delirium services within the hospital, in line with the national and local guidelines in dementia and delirium care. We are committed to promoting, delivering and implementing high standards of person-centred care for people living with dementia and experiencing delirium.
We are looking for a colleague who has had significant prior experience of working with people living with dementia and / or experiencing delirium and their carers. As part of your role you may be expected to assist patients with activities of daily living promoting independence and well-being and supporting patients presenting with distress reactions. You must be confident in de-escalation and have experience in behavioural and psychological symptoms of dementia (BPSD).
Base Location: Poole hospital
Interview Date: TBC
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Winter period 2025 change from Poole Hospital to Royal Bournemouth, however will still be a service provision at Poole Hospital, therefore will remain cross site.
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person specification
Experience
Essential criteria
- Significant Experience of working with people living with dementia and/or experiencing Delirium
- Demonstrable experience of caring for patients
- Able to describe the potential causes of delirium and recognise these
- Experience of managing BPSD
Desirable criteria
- Experience of planning activities
- Experience at Band 3 level
- Experience in recognising delirium
Qualifications
Essential criteria
- Numeracy and Literacy
- Care certificate
Desirable criteria
- PMVA
- Breakaway
- Courses relating to dementia/delirium
Knowledge
Essential criteria
- An excellent understanding of dementia and delirium
- Basic knowledge around types of interventions, activities and how to manage BPSD
- Able to recognise own level of competence and seek support where necessary
- Knowledge on managing and supporting delirium
Desirable criteria
- Advanced knowledge in planning interventions
- Understanding about the deteriorating patient
- To have basic understanding of the mental capacity act and DOLS
- General medical knowledge
Personal Attributes
Essential criteria
- Enthusiastic caring attitude
- Highly motivated
- Patient focused
- Flexible to the needs of the service
- Professional approach
Desirable criteria
- Problem solving and decision-making skills
- Recognises stress in self and others
Language requirement
Essential criteria
- Be able to speak English as necessary to undertake the role
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Katie Horswill
- Job title
- UHD Dementia and Delirium Team Lead
- Email address
- [email protected]
- Telephone number
- 0300 019 3231
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