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Job summary

Main area
Discharge Services
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Fully Flexibility Required)
Job ref
153-CO04993
Employer
University Hospitals Dorset NHS Foundation Trust
Employer type
NHS
Site
Bournemouth Hospital
Town
Poole
Salary
£24,937 - £26,598 pa/pro rata
Salary period
Yearly
Closing
14/09/2025 23:59

Employer heading

University Hospitals Dorset NHS Foundation Trust logo

Discharge Services Administrator

Band 3

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce. 

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

An exciting opportunity has arisen within the Discharge Team.  You will work as part of team co-ordinating referrals received from our wards and sending to the appropriate service following a validation process.  You will helping to improve patient flow primarily working at Poole Hospital. The role will incorporate cross site working and cover with Bournemouth Hospital.

You will be working closely with our Partners and building good working relationships.

The role is full time and cover a 7-day working pattern.

Base Location: Bournemouth Hospital

Interview Date: TBC

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Working for our organisation

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

 

 

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Detailed job description and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person specification

Experience

Essential criteria
  • Ability to collect and produce reports
  • Ability to type reports, letters, emails
  • Be able undertake task at short notice

Qualifications

Essential criteria
  • Word to intermediate standard
  • Database management

Technical Skills

Essential criteria
  • Data analysis & Reports using Excel and hospital in house systems.
  • IT applications
  • Referrals, systems and processes
Desirable criteria
  • Basic knowledge of medical and Delayed Transfers of Care & D2A terminology
  • Knowledge of Hospital systems such as Health of the Ward & Electronic Patient Record (EPR)

Knowledge

Essential criteria
  • Work as part of a team
  • Be able to communicate effectively with other disciplines outside the Trust
  • Able to work on own initiative

Employer certification / accreditation badges

Disability Confident - two yearsUHD ValuesApprenticeships logoArmed Forces Covenant Gold AwardStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Wayne Morrison
Job title
Assistant Discharge Services Manager
Email address
[email protected]
Telephone number
0300 019 4343
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