Job summary
- Main area
- Emergency Department
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 153-ME05149
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- University Hospitals Dorset - All Sites
- Town
- Poole
- Salary
- £24,465 - £26,598 pa
- Salary period
- Yearly
- Closing
- 30/10/2025 23:59
Employer heading

Healthcare Support Worker- Emergency Department
Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.
Job overview
We are looking for experienced Band 3 Emergency HCA's to join our nursing team at UHD. The candidate should have experience and evidence of working in an Emergency department and have completed their Band 3 nursing competencies or equivalent. They should be an excellent communicator, be able to work well as part of a team and autonomously.
This role requires ED competency booklet completed
Please note we cannot offer sponsorship for this role.
Base Location: Royal Bournemouth Hospital and Poole Hospital
Interview Date: TBC
Main duties of the job
To work as an effective member of the team under the supervision and direction of a registered health care professional, providing dignified, compassionate and safe care for patients whilst ensuring high standards of documentation are maintained.
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person specification
Qualifications
Essential criteria
- Care certificate (willingness to obtain)
Desirable criteria
- Healthcare related NVQ
Technical Skills Competencies
Essential criteria
- IT literate
- Taking Routine Observations
- Compassionate, interpersonal skills with the ability to communicate effectively with patients, carers and relatives remaining sensitive and empathetic
- Experienced in delivery of personal care
- Taking Neurological Observation
Desirable criteria
- Venepuncture
- Cannulation
Experience
Essential criteria
- HCSW Experience in acute hospital setting
Desirable criteria
- Emergency Department experience
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Georgina Bianchi
- Job title
- Emergency Department Matron
- Email address
- [email protected]
- Telephone number
- 0300 019 8557
- Additional information
List jobs with University Hospitals Dorset NHS Foundation Trust in Nursing and Midwifery or all sectors