Job summary
- Main area
- Medicine
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 153-ME06264
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Poole Hospital
- Town
- Poole
- Salary
- £25,272 pa pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
- Interview date
- 30/06/2026
Employer heading
Brownsea Ward Clerk
NHS AfC: Band 2
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.
Job overview
Brownsea Ward is looking for a highly motivated and enthusiastic Ward Clerk to join us.
- The successful candidate should have a naturally organised, cheerful and calm persona! You will be required to manage multiple admin tasks at any given time during the working day, frequently communicating with, not only, the unit multi-disciplinary team but also patients and their relatives. You will be responsible for booking patient's follow up appointments, and managing the patient lists.
- You will be responsible for welcoming patients and visitors to the ward, answering appropriate questions and provide relevant information in a sensitive manner; referring to qualified members of the team as necessary.
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Welcome patients and visitors to the ward, answering appropriate questions and providing any relevant information in a sensitive manner, referring to qualified members of the team as necessary.
Undertake clerical and administrative duties on behalf of the ward.
Working for our organisation
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person specification
Essential
Essential criteria
- Maths & English
- Working in healthcare & experience working in admin
- Communication & interpersonal skills
- Organisation & time management skills
- IT & Computer skills
Desirable
Desirable criteria
- NHS experience
- UHD clinical systems
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Olivia Harper
- Job title
- Clinical Ward Lead
- Email address
- [email protected]
- Telephone number
- 0300 019 3677
- Additional information
For further information, please contact Recruitment on 0300 019 4426 or email [email protected]
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