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Job overview

To provide cleaning and catering services as part of a team, to office, patient and communal areas within the Trust.

To interact compassionately with patients and carers at all times. Patients have a range of mental health conditions or learning disabilities.

To show commitment to and participate in quality improvement activities.

To promote at all times a positive image of people with mental health conditions and learning disabilities. To promote at all times a positive image of Hotel Services and the wider Trust.

Housekeepers are responsible to provide and maintain cleaning and catering services as part of the Hotel Services team to office, patient and communal areas within the Trust. Ensuring a clean, safe and supportive environment for staff and patients working towards their recovery.

You will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a multi-professional team and will need to be able to think on the spot and be empathetic. You will be passionate about our business, creating a culture of continuous improvement.

Main duties of the job

We require a friendly, positive thinking, organised and motivated individual to work a part time (22 hours) Housekeeper post within the Trusts Hotel Services Team.

The post holder will be based at Bankfields Court Middlesbrough and will be required to work shifts between the hours of 7am-6pm including weekends.

You should be highly motivated, reliable, and flexible also willing to work at short notice as there may be opportunities for extra hours.

Experience in cleaning duties and use of chemicals and equipment are essential as you will be working in a demanding environment.  Catering and food service experience would be beneficial along with a passion to providing high standards of customer service.

Experience of working or volunteering in a Mental Health and Learning disabilities is essential. Also the ability to provide a positive approach and image, when working with relevant client groups throughout the Trust.

Candidates must possess Food Hygiene Certificate level 2 or work towards successful completion in an agreed timescale.

Essential are; Numeracy, Literacy and IT level 2. (Equivalent to GCSE grades 9 to 4 (A* to C in old GCSE grading system)

NVQ Level 2 Housekeeping is desirable. All candidates should demonstrate a commitment to undertake further training and qualifications as deemed necessary to the position within agreed timescales.

Working for our organisation

We are geographically one of the largest NHS Foundation Trusts in the country with an annual income of £423m and a workforce of over 7,500 staff operating from around 160 sites. Tees, Esk and Wear Valleys NHS Foundation Trust provides mental health and learning disability services for the people of County Durham and Darlington, Teesside, North Yorkshire, York and Selby, serving a population of around 2 million people. We also provide additional specialist services to other parts of Northern England.

We deliver our services by working in partnership with 8 local authorities and clinical commissioning groups, a wide range of voluntary organisations, as well as service users, their carers and the public. The services are spread over a wide geographical area of around 3,600 square miles, which includes coastal, rural and industrial areas.