Job summary
Employer heading
Community Support Worker
NHS AfC Band 3
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
The team works to provide high quality, evidence based interventions to support the mental health of those over 65. The team also supports those who may require assessment and intervention for neurodegenerative disorders such as dementia - these service users may be under 65.
The post is for a support worker, an important frontline role who will also work collaboratively with wider members of the multi-disciplinary team. Please see attached job description for wider information and specific person specification.
We wish to promote a culture of compassion and the successful applicant should be able to demonstrate this quality. Previous experience of working in a care environment or community team would be beneficial although training and support will be offered.
The successful candidate must have completed the Diploma in Health and Social Care Level 3 or equivalent. Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role).
The successful candidates who do not have the required qualifications will be expected to enrol on the Healthcare Assistant Framework which will include the acquisition of the level 3 Diploma Health and Social Care, level 2 in Literacy and Numeracy or equivalent and achievement of competencies. You will have a maximum of 2 years to complete this.
Main duties of the job
Undertake delegated activities within level of own competency with due regard to risk assessment.
Supporting the delivery of interventions to people with a range of mental health difficulties via both our organic and functional pathways.
Supporting the development and implementation of behaviour support and staying well care plans, providing appropriate feedback to clinicians and communicating outcomes appropriately.
Keeping electronic records using principles of defensible documentation.
Working for our organisation
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Undertake delegated activities within level of own competency with due regard to risk assessment.
Supporting the delivery of interventions to people with a range of mental health difficulties via both our organic and functional pathways.
Supporting the development and implementation of care plans, providing appropriate feedback to clinicians and communicating outcomes appropriately.
Keeping electronic records using principles of defensible documentation.
Person specification
Qualifications
Essential criteria
- Diploma in Health and Social Care level 3 must be achieved within 2 years of commencement in post
- Care Certificate must be achieved within 12 weeks of commencement in post
- Successful completion of the Trust’s full HCA Framework, including key skills in Literacy and Numeracy level 2, within 2 years of commencement in post
Experience
Essential criteria
- Previous experience as a Band 2/3 HCA or equivalent in a care environment.
- Experience of supporting with non pharmacological therapies
Desirable criteria
- Previous experience of working with people with mental/social health needs or learning disabilities
Skills
Essential criteria
- Effective verbal and written communication skills
- Time management and ability to prioritise effectively
- Full UK driving licence
Personal Attributes
Essential criteria
- Compassionate in meeting the needs of vulnerable people and their families and carers.
- Able to work flexibly and co-operatively as part of a team
- Committed to continual quality and service improvement
- Self awareness and committed to continual personal development.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sarah-Jayne Berry
- Job title
- Team Manager
- Email address
- [email protected]
- Telephone number
- 01904 752180
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