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Job summary

Main area
LLP
Grade
NTHS T&C's Grade C
Contract
Permanent
Hours
  • Full time
  • Flexible working
  • Other
37.5 hours per week (Working on a rota pattern to cover days, nights, weekends and bank holidays.)
Job ref
345-NTHS7462947
Employer
NTH Solutions
Employer type
NHS
Site
Univeristy Hospital North Tees
Town
Stockton on Tees
Salary
£24,937 - £26,598 per annum, pro rata
Salary period
Yearly
Closing
07/12/2025 23:59

Employer heading

NTH Solutions logo

Security Officer

NTHS T&C's Grade C

North Tees & Hartlepool Solutions is an NHS owned company of North Tees and Hartlepool NHS Foundation Trust. North Tees & Hartlepool Solutions provides a range of Estates, Facilities, Supplies and Procurement services to North Tees and Hartlepool NHS Foundation Trust. The company is a separate legal body to North Tees and Hartlepool NHS Foundation Trust. The successful applicant will be an employee of the subsidiary and not the NHS.

North Tees & Hartlepool Solutions offers its own Terms and Conditions of employment which differ from the national NHS Terms and Conditions. As an employee in the company you will benefit from:

  • A competitive salary
  • Excellent performance related bonus scheme
  • Up to 33 days annual leave plus bank holidays (dependant on service and contracted hours)
  • Access to a pension scheme - National Employment Savings Trust (NEST) – North Tees & Hartlepool Solutions will pay a 3% contribution (this is above the minimum contribution rate at the present time)
  • Night shift working allowances (where appropriate)
  • Bank holiday working allowances (where appropriate)

The Disclosure and Barring Service (DBS) check will be paid for by North Tees and Hartlepool Solutions, however, should you fail to satisfactorily complete the probationary period, you will be charged for the DBS check as a deduction from your final salary. 

 

Job overview

We are seeking a Security Officer to join our team on a permanent basis, working across all North Tees & Hartlepool NHS hospital sites. This is a fantastic opportunity to become part of a supportive, inclusive team and play a vital role in helping us provide a safe, high quality and welfare-focused security service within our hospitals.

Full training will be provided, so while Security experience is an advantage, it is not essential. However, applicants must already hold, or be willing to work towards, an SIA Door Supervisor Licence. This role is ideal for someone who is motivated, people-focused and ready to take the next step in their career. 

Benefits of working for NTH Solutions include:

A competitive annual leave allowance (starting at 28 days per year, pro rata) plus bank holidays.

Enhanced pay for night shifts

Training and development opportunities to support your personal and professional growth

A supportive and inclusive workplace

Access to health and well-being initiatives

Main duties of the job

As a Security Officer, you will work under the guidance of the Head of Security, while also taking responsibility and using your own initiative during shifts. Your work will make a real difference in keeping staff, patients and visitors safe.

We will provide full role-specific training, but we are seeking someone who has:

Experience working with the general public

Excellent communication skills (both written and verbal)

The ability to remain calm, professional and decisive in fast-paced or challenging situations

Confidence working both independently and as part of a team

Strong problem-solving and critical-thinking skills

Working for our organisation

NTH Solutions is a wholly owned subsidiary company of North Tees and Hartlepool NHS Foundation Trust, established in April 2018 to provide estates, facilities and support services.

Our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

At NTH Solutions we work as a team, we support each other, learn from one another and have our patients at the heart of everything we do.

We are looking to employ honest, dedicated individuals to join our team, we recruit for values and together, we are North Tees and Hartlepool.

Detailed job description and main responsibilities

Responding quickly to calls for assistance, including situations involving personal safety, suspected crime or fire alarms

Monitoring CCTV and reporting or investigating incidents in line with procedures

Carry out internal and external patrols of hospital sites, including car parks and buildings

Managing staff ID badges, access cards and departmental keys

Writing clear and accurate incident reports on our Inphase reporting system

Assisting patients, visitors and staff with directions, information and general enquiries

Recording and managing lost property

Providing evidence or witness statements where required

Lock/unlock buildings and departments on a daily basis.

Person specification

Qualifications

Essential criteria
  • GCSE English or equivalent
Desirable criteria
  • Security qualification / licence

Experience

Essential criteria
  • Work experience dealing with the general public in customer orientated organisation in a position of trust
Desirable criteria
  • Working as a security officer

Skills

Essential criteria
  • Written Communication Skills
  • IT Skills
  • Ability to work as part of a team

Employer certification / accreditation badges

Disability confident leader

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Laura Wilkinson
Job title
Head of Security
Email address
[email protected]
Telephone number
07596 886724
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