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Job summary

Main area
Care Group Admin Team
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
345-MED7556490
Employer
North Tees and Hartlepool NHS Foundation Trust
Employer type
NHS
Site
University Hospital of North Tees
Town
Stockton on Tees
Salary
£24,937 - £26,598 pro rata
Salary period
Yearly
Closing
05/11/2025 23:59

Employer heading

North Tees and Hartlepool NHS Foundation Trust logo

Clinical Admin Support

NHS AfC: Band 3

At North Tees & Hartlepool NHS Foundation Trust, our main priority is, and always will be, providing safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones.

If you share our passion then apply for this opportunity and help us make our patients’ experience the best it can possibly be.

North Tees and Hartlepool NHS Foundation Trust provides hospital-based services to the population of Hartlepool, Stockton on Tees and parts of East Durham and Sedgefield as well as community, therapeutic and screening to a wider population across Durham and Teesside.

Job overview

To provide comprehensive admin support to the Clinical Services Administrators within the clinical specialty.

Main duties of the job

The postholder will be responsible for typing of clinic correspondence using the Trust's audio transcription system.  Duties will also include dealing with telephone enquiries, booking appointments and filing.

Working for our organisation

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.

At North Tees & Hartlepool NHS Foundation Trust, we want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.  

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities. 

Detailed job description and main responsibilities

The postholder will be responsible for providing admin support to the Clinical Service Administrators within the specialty.

Person specification

Qualifications & Training

Essential criteria
  • GCSE at grade C or above in Mathematics, or Key Skills at level 2 in Numeracy (or equivalent)
  • GCSE at grade C or above in English Language, or Key Skills at level 2 in Literacy (or equivalent)
Desirable criteria
  • NVQ at level 2 or above in Business Administration (or equivalent).
  • Typing or word processing qualification
  • IT qualification

Experience

Essential criteria
  • Secretarial and administrative experience
  • Clerical work involving computerised systems
  • Use of digital audio transcription systems
  • Good working knowledge of Windows based computer systems and be proficient in the use of all Microsoft Office applications
  • Experience of dealing with members of the public
Desirable criteria
  • Medical terminology experience
  • Secretarial/administrative experience in a healthcare environment
  • Experience working within a multi-disciplinary team
  • Knowledge of the NHS and the Trust’s systems and structures

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Dying to Work CharterStep into healthArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Wendy Thompson
Job title
Admin Team Lead
Email address
[email protected]
Telephone number
01642383785
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