Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 150-SK2586-PC-D
- Employer
- Sussex Community NHS Foundation Trust
- Employer type
- NHS
- Site
- Bognor Hospital
- Town
- Bognor
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 08/11/2026 23:59
Employer heading
Administrator
Band 3
Job overview
Administrator
Could you be the first voice a patient hears?
Our Sussex MSK Health admin team are looking for brilliant administrators who can ensure good care happens for our patients. Our administrators are an invaluable part of the service.
The service helps people who are experiencing MSK (aka musculoskeletal, muscle and bone) conditions, stewarding patients through options for their care from Referral to discharge.
We want to make a person’s care as straightforward as possible, by providing one point of contact as close to their home as we can.
Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.
Skilled Worker visa: going rates for eligible occupation codes - GOV.UK
Health and Care Worker visa: If you’ll need to meet different salary requirements - GOV.UK
Main duties of the job
We currently have 1wte, Full time (37.5 hours per week).
The standard working week as 0800-1600 / 0830-1630 or 0900-1700, Monday-Friday.
Main duties of the Job
- Our administrators are generally the first point of contact for our patients. This means they handle patient data every single day and work within small teams, making sure the people we see experience seamless care.
- Communication is a key part of this telephone-based role, working to get patients to the most appropriate services for their needs accurately and on time.
- The role would be working from our central hub at Bognor hospital.
Please see the job description for more detailed information
Working for our organisation
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
Why work for us?
• Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
• Varied environments: community hospitals, patients’ homes, and bases across Sussex
• Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
• Excellent training, development, and research opportunities
• Cost-effective workplace nurseries in Crawley, Hove, and Brighton
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
• Level 3 Disability Confident Leader and Veteran Aware Trust
• Beautiful Sussex location near the South Downs and coast
Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
Detailed job description and main responsibilities
- To Provide an efficient and effective administrative support to the Sussex MSK Health services.
- Office administration, assisting with documentation and ensuring all clerical aspects of the service run smoothly.
- The successful candidate will have good time management, the ability to use their own initiative as well as excellent attention to detail.
- The successful candidate will be a proactive individual with good organisation skills, excellent attention to detail, a team player with the ability to problem solve and work independently.
- Essential to the role is proficiency or ability to learn a variety of IT applications.
- Excellent use of English language is also required.
- Good interpersonal skills and ability to communicate at all levels are required for liaising with colleagues, clinicians, IT support
**"Please note: This role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered.
Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website to assess their likelihood of obtaining a Certificate of Sponsorship for this role."**
Person specification
Skills
Essential criteria
- Effective verbal and written communication
- Call handling skills
- Microsoft
Desirable criteria
- SystmOne experience
- Data input
- Basic understanding of GDPR and DPA
Previous experience
Essential criteria
- In an administrative role
- Working with a professional team
- Own initiative working
Desirable criteria
- Previous NHS or equivalent Experience
Personal Qualities
Essential criteria
- Skilful handling of situations with consideration for others
- Works well in a team
- Good organisation skills
- Attention to detail
Desirable criteria
- Empathetic and caring nature
Qualifications
Essential criteria
- Educated to NVQ Level 2, Certificate of Higher Education and/or equivalent experience.
- GCSE Maths & English or equivalent
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Natasha Odin
- Job title
- Team lead
- Email address
- [email protected]
- Telephone number
- 01243 623548
- Additional information
Option 3
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