Job summary
- Main area
- Cardiology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 279-7606815-DEC25
- Employer
- University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Sussex County Hospital
- Town
- Brighton
- Salary
- £24,937 - £26,598 Per annum, pro rata
- Salary period
- Yearly
- Closing
- 13/01/2026 23:59
Employer heading
Nurse Specialist Administrator
Band 3
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
We value compassion, inclusion and respect as our core values. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
As part of our commitment to access for all, please see the different ways you can access the application form: https://apps.trac.jobs/accessibility?_ts=1
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
Support the administration of the pathways for patients diagnosed with cardiac conditions such as heart failure, Aortopathy and inherited cardiac conditions.
Triaging patient emails and phone calls and dealing with administration enquiries.
Ensuring all patient and clinical information is available to make informed treatment decisions.
Collation of test results for MDT discussions, and for clinic appointments.
Co-ordinating and booking nurse clinic appointments and telemedicine appointments.
Recording outcomes to reflect activity accurately.
Support the processes required for effective MDT meetings including record keeping and onward referral.
Support general administrative duties for the nurse specialist teams.
Main duties of the job
|
Day |
Responsibility* |
Location (Ward / Site) |
|
|
Monday |
Am |
ICC MDT (local) Admin to heart failure team |
RSCH |
|
Pm |
Heart failure MDT Admin to heart failure team |
RSCH |
|
|
Tuesday |
Am |
Admin to ICC team |
RSCH |
|
Pm |
Admin to ICC team |
RSCH |
|
|
Wednesday |
Am |
Admin to heart failure team |
RSCH |
|
Pm |
Admin to ICC team |
RSCH |
|
|
Thursday |
Am |
Admin to ICC team |
RSCH |
|
Pm |
Admin to Aortopathy team |
RSCH |
|
|
Friday |
Am |
Admin to heart failure team |
RSCH |
|
Pm |
Admin to heart failure team |
RSCH |
|
Working for our organisation
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Detailed job description and main responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
Main Duties and Responsibilities
Communication
· To monitor the specialist nurse shared email inboxes, dealing with administrative queries and highlighting anything urgent.
· Liaise with the waiting list co-ordinator for enquiries regarding wait times or changes to status on the waiting list (i.e. cancellations, postponing cases, upgrading cases to urgent) and keeping the nurse specialists updated.
· To communicate daily with a wide range of staff within the NHS and private health care organisations. The post holder must be able to communicate with the cardiac bookings team, General Managers, Clinical Directors, Consultants, Service Managers, Ward Clerks, community teams.
· To ensure the clinical team are advised of any patient who requires clinical support.
· To ensure all information and contact with patients is recorded accurately and disseminated to the appropriate team member.
Service Delivery and Improvement
· To work with the specialist nurses to improve data quality.
· To work with the specialist nurses to produce audits associated with the working of the MDT.
· To work with the specialist nurses to roll out patient surveys and to record and collate the information.
· To support clinical audit by providing data entry onto clinical systems.
· To work with the specialist nurses to improve the service and to ensure that all services are monitored.
· To process map problem areas with the aim to reduce waiting times, organising meetings to discuss as required.
· To ensure operational meetings are supported from an administrative perspective.
People Management and Development
· To assist in the process of induction and training for new clerical staff.
Patient Care Delivery
· To answer calls to the specialist nursing teams, triaging and taking all relevant information so that it can be dealt with effectively. Deal with administrative enquiries independently.
· To contact patients, where appropriate, to explain the process for individual treatment pathways.
· Ensure all patient and clinical information is available to make informed treatment decisions
· Collation of test results for MDT discussions, and for clinic appointments
· Book nurse clinic appointments and telemedicine appointments
· Record outcomes to reflect activity accurately
· Support the processes required for effective MDT meetings including record keeping and onward referral
· Responsible for missing outcomes on Careflow for specified clinics
· Support general administrative duties for the speecialist nursing teams
· To support onward referrals.
Person specification
N/A
Essential criteria
- Experience in the field of administration and data analysis obtained through qualifications or the equivalent practical experience gained through working in a high level administration setting.
- Experience of the NHS or another large organisation and to understand how a complex organisation operates
- Excellent IT skills and be able to learn new systems very quickly.
- Be able to work without close supervision and be able to set deadlines and manage resources.
- Experience in working with confidential information and adherence with Caldicott (patient confidentiality) Proven Customer care skills.
- Evidence of effective team working
- Ability to manage own work without direct supervision
Desirable criteria
- Knowledge of cardiac pathways from referral to final treatment and understanding how patients medical records are completed as well as how to extract information from them.
- Knowledge of PAS and other hospital database systems
- Experience of NHS and medical records
- Understanding of the medical terminology related to cardiology.
Equality Diversity and Inclusion
Essential criteria
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Payia Tookey
- Job title
- Admin team leader
- Email address
- [email protected]
- Telephone number
- Extension 63814
- Additional information
Please reach out if you would like to discuss the role further.
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