Job summary
- Main area
- Information Technology
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (on-site working required)
- Job ref
- 279-7472518-OCT25
- Employer
- 279 University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Brighton / Worthing
- Town
- Brighton
- Salary
- £31,049 - £37,796 per annum
- Salary period
- Yearly
- Closing
- 29/10/2025 23:59
Employer heading
Senior Client Devices Engineer
Band 5
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
We value compassion, inclusion and respect as our core values. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
As part of our commitment to access for all, please see the different ways you can access the application form: https://apps.trac.jobs/accessibility?_ts=1
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
***Please note a full, clean driving licence is essential for this role, and applicants cannot be considered if they do not have one.***
The post-holder will provide comprehensive technical expertise and support to maintain and expand all Trust’s IT client device services. They will be expected to assist with all aspects of the day-to-day administration and management of the IT environment as necessary, with particular emphasis on the Trust’s client and application environments. The successful applicant will have a good breadth and depth of IT knowledge gained through experience as they will be required to be able to work without supervision and will need to understand the complexity of the overall IT infrastructure within their location(s). Out of hours support is provided by the department and active participation in this is a requirement of the post.
Main duties of the job
- To assist with the build, configuration, documentation and integration of new IT service components as part of the Trust’s on-going technology expansion
- To undertake tasks associated with build, deployment and on-going maintenance of client devices.
- To provide a point of technical escalation and technical support to the IT Service Desk.
- To proactively assist departments in the development of their IT use in line with clinical requirements and ensuring that good customer facing skills are employed at all times
- To provide high quality technical support as required, to all users connected to the customer’s IT environment using diagnostic tools and fault-finding techniques to identify root causes.
- To diagnose and fix faults where feasible or to recommend appropriate solutions acknowledging and describing the implications for the end customer and for the internal IT teams.
- To assist with documenting all operational processes and procedures for designated services
Working for our organisation
At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.
We treat our patients & staff with the same compassion & empathy we expect for ourselves. We’re here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme, for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop. We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.
We look forward to receiving your application & the start of your journey with UHSx.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Detailed job description and main responsibilities
Please see Job Description attached for detailed overview of the main responsibilities of the advertised role
Candidate Information Pack:
https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
Person specification
Qualifications and Experience
Essential criteria
- • Good standard of general education (5 GCSE’s or equivalent)
- • Microsoft Certified Professional or 18 months relevant experience operating at this level
- • Current and recent Windows Operating Systems and principles of networking
- • Installation and care of computer peripherals including and not limited to printers, scanners, dictation devices etc.
Desirable criteria
- • Information Technology Infrastructure Library Foundation • Degree or A level education or equivalent experience
- • A good understanding of the principles of project management
Equality, Diversity & Inclusion
Essential criteria
- Evidence of having championed diversity in previous roles (as appropriate to role)
- Evidence of having undertaken own development to improve understanding of equalities issues.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Glen Garner
- Job title
- Client Devices Manager
- Email address
- [email protected]
- Telephone number
- 01273 696955
- Additional information
Email preferred
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