Job summary
- Main area
- Portering
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 279-6490031-APR25
- Employer
- 279 University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Sussex County Hospital
- Town
- Brighton
- Salary
- £46,148 - £52,809 per annum
- Salary period
- Yearly
- Closing
- 29/04/2025 23:59
Employer heading
Portering / Helpdesk Manager
Band 7
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First . In fact our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
The Porter and Helpdesk Manager is an integral part of the Facilities Management team structure with responsibility for facilitating prompt and safe movement of patients, post, goods, waste, specimens, bloods and any other items as may be required by the Trust.
The post holder will be responsible for delivery of safe, cost effective and efficient services for 900 hospital beds and various specialist service departments throughout the Trust. Development of services as well as managing the cross-site teams is important. This is a rapidly changing environment and therefore a key element of the role is developing and maintaining strong stakeholder relationships.
The post holder will manage more than 100 staff that delivers an effective 24 hour / 7 day a week services to the Trust. The budget for these services is £4m per annum and the post holder will manage the delegated budget, accountability resting with the Director of Facilities Management. There are also general responsibilities within the Facilities and Estates Division.
Main duties of the job
To actively manage the porter and waste management services in accordance with Trust policies and procedures
To manage and maintain cost effective services to maximise all available resources in the provision of these
Ensure productivity and general activity within span of control is maintained so that performance can be monitored and developed
Ensure that any contractual arrangements and agreements are reviewed in a timely manner
Ensure that Business Continuity plans are in place to deal with the complexities of managing services for the Trust during times of increased activity and demands
Work effectively with the Waste Manager to ensure best and safe practice as well as ensuring waste legislation is adhered to by the team.
Work in collaboration with Senior Managers to diagnose, analyse and advise on complex issues and agree appropriate courses of action in relation to the different services managed
Refer to the Job Description
Working for our organisation
At UH Sussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate information pack - University Hospitals Sussex NHS Foundation Trust
Detailed job description and main responsibilities
To ensure compliance with all current legislation which affects services within the post holder’s span of control
Develop and implement robust Standard Operating Procedures (SOPs), policies and procedures that underpin the specific services within the post holder’s remit, liaising with the Trust’s Health and Safety Manager and Waste Manager as required
Understanding of Trust policies and procedure in order to support the portering team
To manage staff and all other resources associated with span of control and within agreed budgets
Responsible for ensuring that all staff are appropriately trained from induction through to formal training in specific areas and to take account of their specific duties and responsibilities
Provide training in own discipline and to non-managed staff in relation to areas of specialism
Undertakes regular staff appraisals so that objectives, performance targets and personal development plans are in place for each individual member of staff
Ensures the health and wellbeing of all staff within the remit of the role
Ensure licence / insurance checks and compliance for all staff who need to drive on Trust business
Refer to Job Description
Person specification
Experience and Qualifications
Essential criteria
- Educated to degree level or equivalent qualification / experience
- Facilities Management or equivalent specialist knowledge / managerial qualification
- Evidence of continued professional developement
- Extensive Experience of managing large groups of staff
- Knowledge of associated legislation / COSHH
Desirable criteria
- Worked in an NHS Environment and has an understanding of relevant issues
- Ability to support and manage change
- Abilty to manage and control budgets
Equality, Diversity & Inclusion
Essential criteria
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Carl Charles
- Job title
- Site Operations Manager
- Email address
- [email protected]
- Telephone number
- 01273 696955
- Additional information
Lee Shephard - [email protected]
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