Job summary
- Main area
- Healthcare Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 150-MM1740-PC
- Employer
- Sussex Community NHS Foundation Trust
- Employer type
- NHS
- Site
- Westhampnett Centre
- Town
- Chichester
- Salary
- £24,625 - £25,674 Pro rata
- Salary period
- Yearly
- Closing
- 29/06/2025 23:59
- Interview date
- 18/07/2025
Employer heading

Band 3 Administrator
Band 3
Job overview
An exciting opportunity to work alongside a range of highly motivated healthcare professionals in the provision of healthcare services to children within the Chichester Child Development Centre.
The successful candidate will provide a comprehensive and effective secretarial and administrative service to Therapy staff within the Child Development Centre in order to facilitate good healthcare to patients.
This will involve liaising with a range of clinical services and other departments, both internal and external, observing strict confidentiality and maintaining accurate records.
This opportunity is for a 4-day administration role based at the Westhampnett Centre, Chichester.
For any queries, please contact
Karen Jarvis, CDS Co-ordinator, Chichester CDC @ [email protected]
or
Joshua Quach, Deputy Operational Head of Service, Chichester CDC @ [email protected]
Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.
Main duties of the job
a) To undertake general administrative duties as required, to enable the efficient running of the Child Development Centre participating fully as a team member. This may include undertaking any other duties at the request of the Line Manager, which are commensurate with the role. To raise concerns where necessary which may affect efficient provision of the service
b) To provide administrative support to the Occupational therapy and Physiotherapy Team’s which will include typing correspondence, taking telephone calls, booking appointments, and sending letters out to patients/parents.
c) To work with administration colleagues in the Child Development Centre to provide necessary cover for annual leave and sick leave commensurate with the role
e) Use and maintain resources efficiently and effectively, reporting damaged and faulty equipment when identified
g) To process speciality equipment orders for Therapy clinics and workshops as and when required.
i) To undertake Child Development Centre local induction for new Medical and Clinical Administration staff
j) Prioritise own workload, ensuring urgent correspondence are typed first according to urgency and departmental guidelines
k) The work involves close contact with children with special needs and difficulties and their families; to treat everyone you encounter with dignity and respect. Recognising that people are different – avoids discrimination
Working for our organisation
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
Why work for us?
• Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
• Varied environments: community hospitals, patients’ homes, and bases across Sussex
• Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
• Excellent training, development, and research opportunities
• Cost-effective workplace nurseries in Crawley, Hove, and Brighton
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
• Level 3 Disability Confident Leader and Veteran Aware Trust
• Beautiful Sussex location near the South Downs and coast
Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
Detailed job description and main responsibilities
a) To undertake general office duties including photocopying, scanning and
distribution of documents as required.
b) To deal effectively, sensitivity and diplomatically with incoming calls both internal from NHS staff and external from the public and outside
professionals, taking accurate information
c) To be able to work unsupervised and prioritise workload on a day to day basis, liaising with other team members to ensure continuity of service at all times.
d) Undertake any other duties necessary in the interests of the service and to raise concerns where necessary which may affect efficient provision of service.
e) To use SystmOne – patient electronic system to manage tasks and ensure accurate electronic patient records are maintained. This will include scanning documents and booking patients onto clinical rotas – training will be given and the level of using SystmOne will be commensurate to your role
f) Be aware in the CDC environment of volatile situations and how to manage in the confines of your role and how to escalat
Whilst it will not be your main duty, the successful candidate may be required to cover reception duties in the event of staff absences.
Person specification
Administration Qualifications
Essential criteria
- Relevant School leaving qualifications (GCSE or equivalent)
Desirable criteria
- SVQ/NVQ Level 3 or equivalent (A-Level) qualification in Business administration
Healthcare Administration Qualifications and Experience
Essential criteria
- Working in office environment
- Dealing directly with customers, patients and members of the public
- Diary management, booking appointments, meetings
- Communicating effectively with a diverse range of people
- Handling sensitive information (IG)
Desirable criteria
- Prioritisation of workload
- Write and transcribe meeting minutes
- Stock control
- Experience working with children and their families
- Experience working in healthcare (directly or indirectly)
Administration Experience
Essential criteria
- Experience with Microsoft Office
Desirable criteria
- Experience with Healthcare Administration and terminology
- Experience with Systm One
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Karen Jarvis
- Job title
- CDS Co-ordinator
- Email address
- [email protected]
- Telephone number
- 01243 793610
- Additional information
Alternative contact
Joshua Quach, Deputy Operational Head of Service, Chichester CDC
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