Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 279-7532789-OCT25
- Employer
- 279 University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- St Richard's Hospital
- Town
- Chichester
- Salary
- £24,937 - £26,598 Per annum, pro rata
- Salary period
- Yearly
- Closing
- 13/11/2025 23:59
Employer heading
Workforce Services Administrator
Band 3
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
We value compassion, inclusion and respect as our core values. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
As part of our commitment to access for all, please see the different ways you can access the application form: https://apps.trac.jobs/accessibility?_ts=1
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
We have an exciting opportunity to recruit an exceptional administrator to join our Workforce Services Team based at St Richards Hospital.
We are looking for an experienced administrator to join our friendly workforce services team at St. Richards Hospital in Chichester. To succeed in this role, you will need to demonstrate great customer service, possess good general IT skills and be capable of completing work accurately. Full on-job training is provided, and staff benefit from a generous leave entitlement, pension and other NHS benefits.
The Workforce Services team are responsible for maintaining our HR system with accurate staff information and providing support to managers and staff regarding employee records. The team also provide administrative services relating to reference requests and other HR processes for example changes to terms and conditions, leavers, starters, and promotions.
If you are hardworking, keen to learn lots about the HR processes within the NHS we would be keen to hear from you!
The role is based in our office at St Richards Hospital offering a flexible rota pattern, there is a need for one of the working days to be Friday.
For informal chat, please contact Lorna Gregory on [email protected]
Main duties of the job
The Workforce Services Team are responsible for processing all internal staff changes such as Maternity/Paternity Applications, leavers and joiners, changes of contracts etc. and also support users of the Employee Staff Record (ESR) Self Service system. We also provide employment references, process DBS checks and confirmation of employment letters.
The role is wide and varied supporting all non-medical staff and managers within the Trust and will give the successful applicant extensive knowledge and skill in the use of the national ESR system, understanding of the national Agenda for Change (AfC) terms and conditions and service, exposure to pensions and retirement rules for AfC staff and training in the management of ESR Self Service accounts. This list is not exhaustive and the role provides plenty of variety.
If you are hardworking, keen to learn lots about the HR processes within the NHS and looking for a first step on your career ladder within the NHS then please submit your application and detail within your supporting statement how you meet the requirements of the person specification and job descriptions.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate information pack - University Hospitals Sussex NHS Foundation Trust
Detailed job description and main responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
- Using tact and persuasive skills when providing day to day advice and guidance to managers and staff, both verbally and in writing, regarding contractual changes, processes and deadlines, together with general issues such as Contracts, Terms and Conditions, Maternity & Paternity
- Courtesy and consideration when undertaking all tasks
- Develop good working relationships with team colleagues and all other Trust staff
- Communicate effectively to Trust staff at all levels
Person specification
Essential
Essential criteria
- 5 or more GCSE’s or equivalent including English and Maths or Proven experience in an Admin Role
- Experience of working with Managers and staff at all levels
- Ability to communicate effectively both verbally and in writing
Desirable criteria
- Knowledge of NHS terms and conditions for non-medical staff
- Experience of using ESR/knowledge of ESR Self service
- Demonstrate an understanding of the NHS and the Trust
Equality, Diversity, and Inclusion
Essential criteria
- Evidence of having championed diversity in previous roles (as appropriate to
- Evidence of having undertaken own development to improve understanding of equalities issues
Employer certification / accreditation badges
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Lorna Gregory
- Job title
- Workforce Services Delivery Manager
- Email address
- [email protected]
- Telephone number
- 01243 788122
- Additional information
Extension 32148
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