Job summary
- Main area
- Bowel Cancer Screening Programme
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 279-6828719-JUN25
- Employer
- 279 University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- St Richard's Hospital
- Town
- Chichester
- Salary
- £24,169 per annum
- Salary period
- Yearly
- Closing
- 22/06/2025 23:59
Employer heading
Administration Assistant
Band 2
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First . In fact our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
Western Sussex Bowel Cancer Screening Programme currently have an opportunity for an Administrative Assistant to join our busy and evolving team. We are actively seeking a reliable and self-motivated individual with a positive attitude to work as part of the Administration Team.
Ideally the candidate would have an interest in the Bowel Cancer Screening Programme and an understanding that judgements/assessments on pathways may be numerous or multi faceted due to the complex issues regarding our patients and therefore can demonstrate their willingness to learn and develop into the role, together with a passion for continued delivery of high standards, which the programme is renowned for.
Main duties of the job
The post holder will undergo an induction period covering all aspects of the role. This will Include gaining knowledge of the Bowel Cancer Screening Programme, the National Computerised Open Exeter system (BCSS) and learning how to use and incorporate that information with the Trust’s PAS system (CAREFLOW/BLUESPIER). Essential to this role is the ability to transfer information with accuracy between National Programme and Hospital databases ensuring the smooth delivery of notes and all relevant BCSP information in preparation for pre-assessment clinics and elective admissions.
This position involves a significant amount of verbal contact with the general public, over the telephone. Therefore, the post holder must be confident that they are well versed in screening programme and safe in the knowledge that their decisions cannot be questioned or proved to be incorrect.
The Post Holder will ensure that patients are passed to the waiting list in accordance with government guidelines. Attention to detail is extremely important as all information must be transcribed exactly to the consultant’s or practitioner instructions. Information must be added within a deadline. Highlight and escalate to staff should interpreter service be required prior to SSP appointments.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Detailed job description and main responsibilities
To provide high quality administrative support to the Western Sussex Bowel Cancer Screening team.
To ensure patients appointed in order of clinical priority and treated within agreed Government target waiting times.
To provide a variety of administrative duties for the service which could include:
- Dealing with telephone enquiries in a competent and friendly manner
- Accurate and timely input of data onto hospital computer systems
- Liaise with administrative staff in other services and hospital sites to ensure that information is shared in a timely and accurate manner.
Transfer all relevant information from patient appointments on Open Exeter BCSS diary system booked through the Hub to Specialist Screening Practitioner (SSP) clinics on CAREFLOW as a new patient referral.
Input patient details onto BLUESPIER (PAS), including updating patient/GP details, recording all appointment details for pre-assessment clinics, create elective admission, and hospital cancer tracking system (Somerset).
Update patient/GP details as required, in line with Trust policy.
Support the SSP’s by collating BCSP paperwork required for patients attendance at pre-assessment clinics across both sites, ensuring all relevant paperwork included: printing lists, printing labels and compiling information packs.
Record secondary outcomes for all clinic attendances.
Discharge patients who fail to attend their pre-assessment appointment more than once.
Record surveillance patients and accurately maintain surveillance records.
To input patient responses to patient satisfaction questionnaires onto Open Exeter system (BCSS) and ensure that any issues and recommendations are escalated to the team.
To understand and adhere to all Bowel Cancer Screening policies, standards and protocols.
Proactively manage any problems and inform relevant parties of the problem and action taken.
Assist with the security, maintenance and cleanliness of office accommodation and equipment.
Assist with stock control for BCSP literature, patient advice sheets, bowel prep, stationery, etc.
Attend BCSP meetings as required.
Maintain confidentiality of information, ensuring data quality and data protection is adhered to all times.
Carry out any other duties identified as appropriate to the post.
Person specification
Scoring
Essential criteria
- GCSE Maths and English
- Computer Proficiency
- Dealing with public
Desirable criteria
- Knowledge of Bowel Cancer Screening Programme
- 2 years experience working in an office environment
Equality, Diversity, and Inclusion
Essential criteria
- Evidence of having championed diversity in previous roles
- Evidence of having undertaken own development to improve understanding of equalities issues
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Lorraine Bailey
- Job title
- Programme Manager
- Email address
- [email protected]
- Telephone number
- 01243 788122
- Additional information
Please ask for Lorraine Bailey on extension 32085 or 33691
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