Job summary
- Main area
- Cardiology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 279-7356790-AUG25
- Employer
- 279 University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- St Richards Hospital
- Town
- Chichester
- Salary
- £24,937 - £26,598 per annum pro rata
- Salary period
- Yearly
- Closing
- 07/09/2025 23:59
Employer heading
Cardiology Support Administrator
Band 3
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First . In fact our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
As part of our commitment to access for all, please see the different ways you can access the application form:
https://apps.trac.jobs/accessibility?_ts=1
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
To support the Care Group Support Manager and secretarial team to provide an efficient and effective administrative service to all clinical teams.
NHS experience and medical terminology would be advantageous though not essential as full training will be given for the right person.
Main duties of the job
- Typing of various clinical letters as appropriate within the speciality and other correspondence from audio dictation using Word.
- Responding to patient queries and booking patient appointments.
- Distribute Referrals appropriately in e-RS.
- Prioritising work according to changing demands.
- Monitor consultant administration activity and record accurately and within the trust time frame/guidelines.
- To maintain good communication with the Consultants, their supporting staff, and other staff within the department, as well as patients and members of the public.
- Receive telephone enquiries from patients, their relatives, GP’s and other departments within the Trust and other Hospitals.
- To liaise with other secretarial staff, particularly within the same directorate, and to ensure that cover arrangements are facilitated by working as a team member.
- To deal with general enquiries in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing.
- Providing cover for annual leave and sickness, as required and as directed by line manager.
- Submitting clinic change requests to cancel/add/change clinics.
- Submit requests for room/nursing for additional clinics
- To use and obtain information from the PAS system, updating and extracting patient information on a daily basis.
- To have knowledge in validating patient pathways and RTT time frames.
Working for our organisation
At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.
We treat our patients & staff with the same compassion & empathy we expect for ourselves. We’re here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme, for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop. We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.
We look forward to receiving your application & the start of your journey with UHSx.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Detailed job description and main responsibilities
- Support team to achieve targets.
- Demonstrates behaviours in line with Trust values.
- Undertakes audits as necessary to own work.
Person specification
NHS experience
Essential criteria
- GCSE’s C or above in English and Maths and/or equivalent level of knowledge & experience.
- Office experience
Desirable criteria
- Previous administrative experience in acute/healthcare setting
- Accurate audio typing.
- Understanding/ experience of medical terminology.
Equality, Diversity, and Inclusion
Essential criteria
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- James Sales
- Job title
- Care Group Support Manager
- Email address
- [email protected]
- Telephone number
- 07825145487
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