Job summary
- Main area
- Catering
- Grade
- Band 3
- Contract
- Bank: 0 days (flexible working (on an as-and-when-needed basis))
- Hours
- Flexible working
- Other
- Job ref
- 279-8019664-JUN26
- Employer
- University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- St Richard's Hospital
- Town
- Chichester
- Salary
- £12.59 per hour
- Salary period
- Hourly
- Closing
- 07/07/2026 23:59
Employer heading
Bank Catering Team Leader
Band 3
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
We value compassion, inclusion and respect as our core values. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
As part of our commitment to access for all, please see the different ways you can access the application form: https://apps.trac.jobs/accessibility?_ts=1
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
The post holder will work as part of a team of catering staff responsible for the effective day to day delivery of food & beverage services across multi sites. The services provide in excess of 20,000 meals per week to almost 1000 hospital beds and various departments within the Trust.
Based at ward level, the post holder is required to supervise ward service assistants over approximately 25 ward areas.
Main duties of the job
To supervise the food and beverage service at ward level, ensuring all food hygiene, HACCP and Health and Safety legislation is adhered to. To ensure cleaning is maintained in ward pantry and associated areas in line with Trust cleaning regulations
The post holder is required to be on their feet for the majority of their shift, visiting wards to support, monitoring catering service staff.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Detailed job description and main responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
If you do not meet the sponsorship requirements, and you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.
Maintain excellent communication and working relationships within own team, and with staff in other departments. -
Effectively communicate service issues or changes made to the wider team to ensure information is communicated out to all parties.
Monitor and support ward service staff to ensure high standards are maintained at all times, highlighting issues with processes and procedures, and explaining the correct methods of service.
Liaise with dieticians, speech and language therapies, nurses and patients with more complex dietary requirements and converse with the production team to decide upon suitable meal plans.
Support ward service staff in responding to difficult situations, ensuring a dialect is maintained with the nursing staff to help resolve issues as they arise in a tactful and professional manner
Make sound judgements to resolve issues as they arise, knowing when to escalate concerns to the ward service managers.
Respond to staffing issues, and cover rotas where required to maintain continuity of service.
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
Please see JD and PS for full details
Person specification
Expereince
Essential criteria
- Food and Hygeine Cert Level 2
- Good Understanding of English / Maths
- Experience of working in a catering environment.
- Ability to work on own initiative with minimum supervision and to problem solve.
Desirable criteria
- Experience in managing a team.
- Customer service experience
Equality, Diversity, and Inclsusion
Essential criteria
- Evidence of having championed diversity in previous roles (as appropriate to role).
- Evidence of having undertaken own development to improve understanding of equalities issues
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Poonam Bhatia
- Job title
- Ward Services Managaer
- Email address
- [email protected]
- Telephone number
- 01243 788122
- Additional information
01243 788122 Ext: 33237
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