Detailed job description and main responsibilities

Service Delivery and Improvement

• Day to day direct management of a team of staff, maintaining optimal delivery of the clinical and technical service, including emergency work provisions across sites.
• Lead formal monthly service meetings, essential for service delivery and improvement.
• Develop, create and format databases for monitoring/audit purposes e.g. device post market surveillance.
• Make complex decisions on patient care and service delivery which could affect/impact on other disciples/ areas. ie; Prosthetics.
• Active role in department audit; specifically clinical and technical service delivery
• Lead for service research and innovation to improve patient care.
• Required to deal with patient/staff complaints – act on these as appropriate.
• Report service failures and ‘never events’ on the Trusts Datix system; deliver as required at department morbidity/mortality (M&M) events

People Management and Development

• Directly line manage laboratory staff across three sites.
• Manage staff development, training needs and annual appraisal.
• Lead on service improvement, developing the whole laboratory staff group.
• Lead trainer for reconstructive science trainees and dental technology trainees

• Support the teaching activity in the department to wider nursing and dental/medical core trainees.
• Organise and participate in the training of junior staff within the service and the wider department and Trust.

Patient Care Delivery

• Responsible for the safe and effective treatment of patients across the team
• Required to work within own professional competency and professional boundaries registration; ensuring the safety of patients being treated by the whole team.
• Lead a regional specialist service to patients across multiple sites.
• Lead clinician, expected to assess patients, formulate individual treatment plans, consent patients for treatment and maintain appropriate records.
• Provide a complex range of clinical maxillofacial prosthetic rehabilitation interventions to include:
  • facial prosthetics
  • body prosthetics
  • ocular prosthetics
  • custom splinting
• Manufacture a complex range of specialist custom devices to include:
  • obturator devices for specialist oral rehabilitation in conjunction with Restorative and Maxillofacial Consultants
  • trauma devices
  • cleft lip palate
  • deep buried implants
  • surgical cover plates, splints and guides
• Required to support the consultant led clinical services e.g. assisting the Restorative consultant with complex oral rehabilitation (obturators) or taking intra oral impressions* and face bow records for specialist surgery or rehabilitation*

• Provide technical expertise on medical device design and their uses to Consultants, medical/dental staff and patient’s in outpatient clinics and operating theatres

• Provide invasive clinical treatment e.g. multipart oro-facial impressions, implant abutments, techniques in a safe environment for patients in an outpatient or operating theatre setting where patient safety is paramount.

·         Requires a high level of physical skills and dexterity to be able to the manipulate the tools required to provide these invasive treatments.

• Provide complex surgical plans for craniofacial deformity cases, orthognathic, trauma and oncology reconstruction; to include computer aided design (CAD) 3D surgical model acquisition.
• Provide a 3D printing service across the sites to support patient rehabilitation in trauma, orthognathic surgery, craniofacial and oncology 
• In a small, specialist multidisciplinary laboratory team, the post holder will be required to occasionally support the orthodontics and restorative dentistry technical service to maintain service delivery e.g. cross cover other service activity to maintain provision.

* Requires extended scope of practice training for DCP’s. https://www.gdc-uk.org/standards-guidance/standards-and-guidance/scope-of-practice

Learning and Development

·              Conform to CPD requirements of professional registration and compliance across the service.

·           Attend mandatory training updates as required

·           Patient treatment evolves and the requirement on staff to maintain knowlegde and skills is an ongoing process; staff will identify their own learning needs and jointly plan training requirements with their line manager

·           Achieve and demonstrate agreed standards of personal and professional development within agreed timescales

·           Participate in the Trust’s appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service.