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Job summary

Main area
Radiology
Grade
Band 3
Contract
Permanent: To include occasional evening and weekends, may require cross site.
Hours
  • Full time
  • Flexible working
37.5 hours per week (To include occasional evening and weekends, may require cross site.)
Job ref
279-7194654-JUN25
Employer
279 University Hospitals Sussex NHS Foundation Trust
Employer type
NHS
Site
St Richards Hospital
Town
Chichester
Salary
£24,625 - £25,674 Per annum
Salary period
Yearly
Closing
29/06/2025 23:59

Employer heading

279 University Hospitals Sussex NHS Foundation Trust logo

Radiology Booking Officer

Band 3

 About our Trust

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

 Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First .  In fact our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme  for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. 

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex. 

 

Job overview

We have a great opportunity to join our Radiology Department in St Richards Hospital. 

The position is to help with the booking of our patients for their scan/imaging. 

 We have a great team and are looking to add to it.

Main duties of the job

To support the Radiology Department in booking our patients for their appropriate scans/images. 

The successful candidate must possess excellent communication skills and be IT competent. 

 Duties include making and receiving of telephone calls, data entry and general clerical duties with the main focus of ensuring all waiting lists are filled.

Working for our organisation

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex

Candidate information pack - University Hospitals Sussex NHS Foundation Trust

Detailed job description and main responsibilities

  • Working closely with Trust staff at all levels
  • Work as part of a team
  • Ability to deal with queries sensitively from Trust staff and the general public
  • Communicate with patients in a sensitive, confidential, and tactful manner
  • Ability to plan workload and prioritise for the day

Person specification

**

Essential criteria
  • Previous clerical experience
  • Good communication skills
  • Ability to organise and prioritise workload
  • Good keyboard skills
  • Good level of education to include English and Mathematics
Desirable criteria
  • Experience of working in a caring situation
  • Demonstrate how to deal with difficult situations
  • Experience of booking appointments
  • Knowledge of the Trust Patient First and Value and Behaviours Programme

Equality, Diversity & Inclusion

Essential criteria
  • Evidence of having championed diversity in previous roles (as appropriate to role).
  • Evidence of having undertaken own development to improve understanding of equalities issues.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardDisability confident employerStep into healthHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lisa Pitman/Amit Pandit
Job title
Booking Hub Manager
Email address
[email protected]
Telephone number
01243 831703
Additional information

[email protected]

[email protected] - 07944 944116

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