Detailed job description and main responsibilities

• To communicate in a highly skilled and sensitive manner, highly technical, clinically sensitive /or condition-related information to clients, their families and other healthcare professionals both verbally and in written format 
• Communicate effectively with individuals, their families, carers and health/social care practitioners using a range of styles and ensuring information always remains confidential 
• Proactive in seeking out different styles and methods of communication to assist longer term needs and aims 
• Engage fully and contribute in communication and negotiation regarding service provision for emergency care considering how advanced practice can support progress and evolution of the service Collaborate and communicate effectively with other specialties, clinical areas, disciplines and services to deliver high standards of efficient care to your patients 
• Utilise effective communication techniques to integrate into the multidisciplinary team. 
• To communicate effectively with a wide range of people in a manner consistent with their level of understanding, culture and background and preferred ways of understanding. Communicate with multidisciplinary health professionals and colleagues at all levels 
• Provides and receives highly complex information and anticipates barriers to communication, whilst recognising factors that may influence the situation and pro-actively seeking out solutions to improve communication  
• To recognise the complexity of the communication and any associated political issues and risks 
• To explore complex issues and to make complex decisions encouraging the effective participation of all involved with excellent ‘listening skills’ 
• To be empathetic and reassuring when communicating highly sensitive condition related information and advice to patients, carers, relatives and staff  
• To competently receive sensitive information concerning patients' diagnosis/medical condition and to deal with this information appropriately 
• To use a range of skills to adapt the delivery of information through changing the environment, methods of communication or delivery of content using effective, reassuring skills as required. E.g. Breaking bad news/special needs/ dealing with anxious relatives/language barriers 
• To identify and manage challenging behaviours using a range of communication strategies  
• To ensure that essential information on the patients’ condition and progress is recorded by self and team members appropriately according to NMC guidelines 
• Provides complex comprehensive information to the Trust and appropriate regional and national forums 
• To provide highly visible leadership within the multidisciplinary team, inspiring others and encouraging and supporting clinical practice and service development, nurturing talent in the clinical areas  

Service Delivery and Improvement 

• To use advanced analytical and judgement skills to support the assessment of patients in highly complex situations; integrate information from multiple levels in diagnoses 
• To undertake advanced and comprehensive assessment, investigations and diagnoses based on a body of specialist knowledge 
• Continue provision of care in a determined care plan on the already differentiated and diagnosed patients or adapt care relevant to further assessment, investigations or differentiation/diagnosis in accordance with governance protocols relevant to area of working 
• Responsible for ensuring that information systems adopted by the Trust are implemented and maintained in their service area, that their service uses such systems effectively and that the information available is analysed and evaluated, to manage performance and to meet Trust objectives
• Contribute to the national evidence base on advanced practice in emergency care; drawing on local findings of complex audit 

People Management and Development 

• Act as a role model working with a high level of personal standards and self-discipline whilst delivering a high standard of care to your patients
• Be an approachable senior clinical leader and support junior staff in their own development and learning
• Be responsible for maintaining their own professional development above and beyond that expected of their MSc.
• Ensure you maintain qualifications in relevant national courses for your role and if an instructor, continue to engage in these activities of education. 
• If not already completed, be willing to complete speciality credential or demonstrate a clinical portfolio to an equivalent from the relevant Royal College if such a curriculum is not yet in existence. 
• Supervise, mentor, coach and act as a resource to Advanced Clinical Practitioners, Trainee ACP’s and Emergency Practitioners of all levels and speciality across the directorate . With direct responsibility for appraisals of these staff groups.
• Responsible for recruitment across the service by working with the Clinical teams to agree appropriate workforce levels and skill mix in accordance with budget; participating in recruitment panels where required and supporting the selection process for staff 
• Take a lead role in the development of strategic plans for the emergency service and advanced practice provision across the directorate. Linking with primary and secondary care providers to develop collaborative and innovative strategies and processes 
• Lead on the development of educational strategies to ensure the workforce is equipped to meet current and future service developments. 
• Identify and assess the operational planning of the service to achieve the aims and objectives of the service and wider organisation  
• Lead on a portfolio of quality improvement, clinical audit and support research initiatives  
• Monitor the delivery of the service whilst promptly identifying and addressing any issues, changing priorities and implementing corrective actions where necessary  
• Gain feedback on how to improve service delivery to inform future practice  
• Presents complex information to people at corporate level in relation to service requirements where there are identified issues with efficiency and effectiveness highlighting advanced practice throughout the Trust 
• Works in partnership with others to define and clarify the strategic direction of the service 
• Engages all interested parties/users of the service in the planning of service development in partnership with the organisation(s)  

Patient Care Delivery 

•  Deliver and participate in high standards of clinical care, functioning as an expert practitioner with your speciality. 
• Work for up to 60% of the time in clinical practice    
• To be highly visible to all staff, patients and carers to be able to respond to requests for specialist assistance, advice and support, particularly concerning provision of care
• Scrutinise patient care and address any issues, which may result in substandard care  
• To manage a case load of patients autonomously and independently in accordance with governance protocols relevant to area of working
• Ensure all aspects of practice are undertaken with obtained informed consent where applicable, in accordance with local policy, professional body guidance and law
•  Contribute and assist in safe and efficient patient flow and become involved in potential areas of improvement within this area. Focus and strive to achieve national targets 
• Be directly involved in patient experience quality assessment and implementation of improvement strategies 
• Maintain infection control standards
• Be an independent non-medical prescriber (V300) 
• Undertake health promotion at all appropriate opportunities 
• Make clinical decisions at the highest level working within the relevant ‘Scope of Professional Practice’ and ‘Code of Professional Conduct’ 
• To maintain accurate and legible patient notes (written and electronic) in accordance with Trust and national professional policies and guidelines  
• Scrutinise patient care and address any issues, which may result in substandard care 
• Contribute and assist in safe and efficient patient flow and become involved in potential areas of improvement within this area. Focus and strive to achieve national targets 

 Please see attached Job Description & Person Specification for full details.