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Job summary

Main area
Unplanned Care
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Shift Work)
Job ref
150-GM1947-UPC-D
Employer
Sussex Community NHS Foundation Trust
Employer type
NHS
Site
Crawley Hospital
Town
Crawley
Salary
£24,937 - £26,598 Per annum
Salary period
Yearly
Closing
25/09/2025 23:59

Employer heading

Sussex Community NHS Foundation Trust logo

Health Care Support Worker

Band 3

Job overview

As a member of the team works co-operatively with the multi-disciplinary team. The post holder will ensure the highest possible standards of care are received by patients and their carers while in the units. Works within agreed boundaries of practice giving support to the nurse in charge of the shift and other members of the senior nursing team.

 

       “Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role."

Main duties of the job

a)      To work effectively as a team member in providing and facilitating a high standard of nursing, social and rehabilitative support in the urgent care setting. 

 

b)     Under the supervision of a qualified practitioner, participate in undertaking prescribed treatments for patients.  

 

c)      To report variances in a patient’s condition or any concerns immediately to a relevant professional.  

 

d)     To maintain standards of cleanliness of the UTC/CAU and patient areas.  

 

e)      To undertake nursing tasks under the supervision of a qualified practitioner i.e., vital signs.  

 

f)        To work with other team members to meet nutritional needs of patients using the service when appropriate.  

 

g)      To support the use of prescribed equipment if necessary and practice it’s safe use with the patient (e.g. walking frames, crutches).  

 

h)      To liaise with members of the team within the department, ensuring care is delivered to the patient both effectively and efficiently.  

 

i)        To support the trained nursing team ensuring the maintenance of high standards of nursing care. To provide Personal Care to patients, including nutrition, hygiene, and toileting, and to foster patients independence.  

 

j)        Has a responsibility in ensuring the privacy, dignity and confidentiality of patients, relatives and colleagues is respected at all times.  

 

k)      May handle patient property and valuables  

 

 

Working for our organisation

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?
•    Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
•    Varied environments: community hospitals, patients’ homes, and bases across Sussex
•    Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
•    Excellent training, development, and research opportunities
•    Accredited Living Wage Employer, we ensure fair pay for all our staff
•    Cost-effective workplace nurseries in Crawley, Hove, and Brighton
•    Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
•    Level 3 Disability Confident Leader and Veteran Aware Trust

Our valuesCompassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received. 

Detailed job description and main responsibilities

a)      Assists in the organisation of the activities for the day supporting staff in the delivery and evaluation of care organising the consulting room, application of dressings. 

b)     Initiates emergency treatment and/or actions where necessary, within own scope of skills and experience. 

c)      Ensures that all staff and pre-registration students are aware of emergency procedures to follow. 

d)     Responsible for monitoring, maintaining and ordering of some stock items. 

e)      Ensures that all medical and emergency equipment is kept in a safe condition and is ready for use when required, and that faulty equipment is reported and/or replaced as necessary. 

f)        Supports others in the application of local standards, policies and philosophies which further the philosophy of patient centred, individual and evidence based care for all patients. 

g)      Is aware of legislation and responsibilities under the Health & safety at work act. Is aware of and follows policies and procedures with regard to patients, themselves, other members of staff, equipment and the general public. 

h)      To record personal sickness and absence and report appropriately. 

i)        Participates in the appraisal process. 

j)        Maintaining safety of the patients in the Units. 

k)      Supporting other members of the team in maintenance of high standards of care. 

l)        Updates relevant staff on the clinical condition of patients, their progress and maintains accurate nursing records for patients in the unit. Handles and communicates sensitive and complex information.

Person specification

Qualifications and/or Professional registration

Essential criteria
  • Good basic education
Desirable criteria
  • NVQ 2/3 and or Care certificate

Experience

Essential criteria
  • Experience in acute/emergency nursing care

Skills and Knowledge

Essential criteria
  • Moving and Handling skills
  • Importance of confidentiality, privacy and dignity
  • Excellent written and spoken English
  • Ability to problem solve, anticipate and forward plan
Desirable criteria
  • Wound Care Management
  • Removal of sutures
  • Recording 12 lead ECG's
  • Application and problem solving of plaster casts

Other requirements

Essential criteria
  • IT literate/ must be able to use a computer
  • Must be able to undertake nursing observations and able to recognise a deteriorating patient
  • Is able to participate as a team member
  • Flexibility in shift/working patterns to meet the needs of the service
  • Willing to accept additional responsibilities as delegated by senior staff
Desirable criteria
  • A special interest in urgent care nursing

Employer certification / accreditation badges

We are a Living Wage EmployerCommitted to being an Inclusive EmployerVeteran AwareApprenticeships logoNo smoking policyDisability confident leaderMindful employer.  Being positive about mental health.Armed Forces Covenant Bronze Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This post may close earlier than the published closing date if sufficient applications are received.

Documents to download

Apply online now

Further details / informal visits contact

Name
Felicity Stapylton
Job title
Team Lead
Email address
[email protected]
Telephone number
01293600300
Additional information

ext 4583

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