Job overview

Are you committed to excellent patient care, and do you thrive in a challenging environment?

Are you a team player and able to work autonomously?

An exciting opportunity has arisen to join the forward-thinking and dynamic PCN community team in Crowborough, Ashdown Forest, and Wadhurst catchment area.

This pivotal role will provide prompt, efficient co-ordination and administration support to PCN teams, playing a significant part in the day-to-day administration of the work in relation to Community Nursing.

“Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role."

Main duties of the job

• This role provides prompt, efficient co-ordination and administration support to community nursing services.
• You will be the main point of contact for service users, their families, other teams and organizations.
• Promptly respond to incoming referrals from various sources, including : SystmOne, email and telephone.
• The role will require effective communication skills via various methods with the ability to adapt this to support service users with complex needs.
• You will be required to co-ordinate interventions by prioritising and allocating Care Plans to appropriate team members referring to Standard Operating Procedures and escalating where appropriate to the Senior Nurse on Duty.
• The aim is to support the clinical team to deliver high standards of care by ensuring continuity of care and co-ordinating the service.

Working for our organisation

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?
•    Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
•    Varied environments: community hospitals, patients’ homes, and bases across Sussex
•    Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
•    Excellent training, development, and research opportunities
•    Cost-effective workplace nurseries in Crawley, Hove, and Brighton
•    Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
•    Level 3 Disability Confident Leader and Veteran Aware Trust
•    Beautiful Sussex location near the South Downs and coast

Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received