Job overview

An exciting opportunity has arisen to join the Speech and Language Therapy team as an Administrator based at Centenary House, Eastbourne. 

Responsibilities include data entry, general administration work, updating the appointments system, and providing excellent customer care.

The post holder will receive incoming telephone calls from patients, carers, GPs, staff, other healthcare professionals, and external organisations, taking appropriate action which may involve discussing matters with other team members.

We are seeking candidates who possess a strong willingness to learn, relish challenges, and exhibit the ability to work independently as well as part of a collaborative team. Commitment to improving patient services and excellent communication skills are essential.

You will work alongside clinical colleagues to ensure that the Speech and Language Therapy team flows smoothly, helping maintain an efficient and effective administration service.

 All applications will be scored against the Person Specification and so applications should make reference to the key criteria of this role.

Please note that this post may close early if a threshold of applications has been reached.

Main duties of the job

The role involves supporting the Speech and Language Therapists (SLTs) working in East Sussex Healthcare Trust: 

• To provide an efficient administrative service to the Speech and Language Therapy teams 
• To manage defined workload to promote the smoother running of the community SLT team
• To use own initiative, working autonomously, and to take guidance from the Head of Service and Operational Support Officer and members of the wider SALT team as appropriate.
• To undertake H&S responsibilities as required 
• To support administrative projects and service developments
• To support the induction process of new members of staff
• To signpost service users who contact the office.  The postholder will be required to have a clear understanding of the role of the SLT.  
• To act as ‘secretary’ for meetings as appropriate, taking minutes, diary planning etc.

Working for our organisation

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year. 

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.