Job overview

The Joint Community Rehabilitation (JCR) Team have an exciting opportunity for a motivated clerical administration assistant to join our busy team based in Eastbourne. The successful applicant will have previous admin and clerical experience in a busy office environment;  be able to demonstrate excellent communication skills; be well organised, enthusiastic and motivated. 

The successful applicant should be able to actively contribute to our busy team as well as being able to work autonomously in order to provide high quality and accurate administrative support.

The JCR Team is an integrated community service working jointly with Adult Social Care and East Sussex Healthcare NHS Trust. The team provides a rehabilitation and reablement service to adults 18 years or over living in the Eastbourne, Hailsham and Seaford areas.

Main duties of the job

The post holder’s foremost responsibilities will be the daily operation of our SystmOne information, uploading referrals and inputting a variety of patient information accurately.  

The post holder will support with the management of the teams inboxes and will cover the phone lines, and will be expected to deal with sensitive information and be able to empathise with patients, colleagues and others.

The post will be Eastbourne based but flexibility to support our other sites at Lewes and Bexhill, to cover annual leave/sickness, would also be necessary. There will also be a requirement for weekend working (Saturdays).  

Working for our organisation

We are proud to provide ‘Outstanding’ care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by  7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.

In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.

In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.