Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 17 hours per week (Mon and Fri)
- Job ref
- 374-SR3561
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Eastbourne District General Hospital
- Town
- Eastbourne
- Salary
- £22,383 pro rata, per annum
- Salary period
- Yearly
- Closing
- 07/05/2024 23:59
Employer heading
Urology Administration Assistant
NHS AfC: Band 2
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
In 2020 the Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
In the summer of 2020, the Trust launched its ambitious ‘Building for our Future’ (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.
Our vision is to deliver high quality care and experience for our patients, communities and colleagues.
Our strategic objectives:
Quality: Delivering safe care; always improving outcomes and experience for patients.
People: Fostering a positive culture; living our values; helping our teams feel equipped to deliver.
Sustainability: Always searching for the best way to use our resources for clinical, workforce and financial outcomes.
Job overview
To fully support the administrative services of the Urology Investigation Suite.
To provide UIS administrative, reception and clerical services.
The post will involve taking and answering phone calls from patients, carers and healthcare professionals, booking Out-patient appointments, covering reception duties as required and general admin and clerical duties.
We are looking for the applicant to ideally work Monday and Friday. There will be a requirement for some flexibility in the working days pattern to meet the demands of the service, eg cover annual leave. This will be planned in advance and by agreement.
Main duties of the job
Taking telephone calls and dealing with patient enquiries.
Making and amending out patient appointments
Reception cover when reception team on leave or unavailable
Working for our organisation
We are proud to provide ‘Outstanding’ care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.
In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Informal visits are welcome. Please ring Susan Crosby-Jones o 0300 131 4525 to arrange.
Person specification
Qualifications
Essential criteria
- Good basic education
Experience
Essential criteria
- Awareness of confidentiality Issues
Desirable criteria
- Previous experience with PAS system
Skills
Essential criteria
- Strong admin and clerical Skills
Desirable criteria
- Investigatory and problem solving skills
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Susan Crosby-Jones
- Job title
- Matron
- Email address
- [email protected]
- Telephone number
- 0300 13 4525
- Additional information
informal visits are welcome
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