Job summary
- Main area
- Cardiology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 374-EDCG0726
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Eastbourne District General Hospital
- Town
- Eastbourne
- Salary
- £25,760 - £27,476 per annum, pro rata
- Salary period
- Yearly
- Closing
- 14/04/2026 23:59
Employer heading
RACPC Co-Ordinator
NHS AfC: Band 3
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Job overview
The RACPC ( Rapid Access Chest Pain Clinic) Co-ordinator role is key to the the services provided within the Cardiology Department.
Main duties of the job
You need to be able to mange a busy fluctuating workload , whilst adhering to strict time frames. Excellent communication skills are required for this role as you will be speaking directly with patients to offer appointments and provide reassurance and guidance. Booking of RACPC appointments is done on both the TOMCAT and PAS systems. Use of other hospital systems will also be utilised within this role. Liaising on a daily basis with the RACPC Nurse to ensure clinic completion, collating GP referral for triage , creating templates for clinics. A need for learning is required as full training will provided for the role.
Working for our organisation
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about position, please do not hesitate to contact us.
Person specification
Qualifications
Essential criteria
- Good general education to GCSE level including maths and English
- IT skills: MS Office applications
- Administration NVQ3 or proven equivalent knowledge and experience
Desirable criteria
- ECDL or equivalent IT qualification
Experience
Essential criteria
- Previous experience of working in the NHS or similar organisation with direct contact with patients
- Previous experience of working in a busy office environment
- Experience of computerised waiting list system – preferably OASIS, Tomcat, Theatreman.
- Experience in managing waiting lists.
- Experience of contact with the general public within a busy environment.
- Experience of RTT pathways and booking outpatient clinics
- Experience of working as part of a team but able to work independently
- Ability to organise and prioritise own work load
- Experience of using IT systems
- Excellent telephone manner
- Excellent interpersonal skills demonstrating understanding, care and compassion to patients and families
- Experience of dealing with difficult / sensitive/ confidential situations.
Desirable criteria
- Experience in NHS Plan targets.
- Previous experience in a Cardiology office environment
- Experience of working to deadlines
- Experience of using CVIS (Tomcat)
Skills
Essential criteria
- Knowledge of medical terminology
- Good organisational skills and the ability to prioritise own work load
- Excellent telephone manner
- Excellent written and verbal communication skills
- Ability to use own initiative and also to work as part of a team
- Ability to maintain discretion and confidentiality.
Desirable criteria
- Effective time management skills. Flexible.
- Knowledge of cardiology department procedures
Employer certification / accreditation badges
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Application numbers
Documents to download
Further details / informal visits contact
- Name
- Christine Caulfield
- Job title
- Cardiology Elective Bookings Manager
- Email address
- [email protected]
- Telephone number
- 03001315904
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