Job summary
- Main area
- Core
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 374-LVB2304
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Eastbourne
- Town
- Eastbourne
- Salary
- £22,383 pro rata, per annum
- Salary period
- Yearly
- Closing
- 07/05/2024 23:59
Employer heading
Endoscopy Ward Clerk
NHS AfC: Band 2
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
In 2020 the Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
In the summer of 2020, the Trust launched its ambitious ‘Building for our Future’ (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.
Our vision is to deliver high quality care and experience for our patients, communities and colleagues.
Our strategic objectives:
Quality: Delivering safe care; always improving outcomes and experience for patients.
People: Fostering a positive culture; living our values; helping our teams feel equipped to deliver.
Sustainability: Always searching for the best way to use our resources for clinical, workforce and financial outcomes.
Job overview
An opportunity has arisen for a full time Ward Clerk in Endoscopy EDGH.
You will be part of a team of Ward Clerks responsible for welcoming outpatients to the department, recording and updating all attendance information and making follow ups where appropriate, in line with the Referral to Treatment: Access and Management Policy and Organisation Objectives.
You will need to deal with challenges, perform under pressure and be able to prioritise work. The ideal candidate will be computer literate & flexible and good customer service skills are essential.
The hours of service are 8am-6pm Monday to Saturday. The post holder will be expected to work flexibly within the service hours.
Main duties of the job
The post holder will provide a comprehensive multi-faceted, wide range
of administrative and clerical duties to the ward to support the Nursing
and Medical staff in the smooth day to day running of the ward area.
They will be responsible for the safe keeping and availability of all
clinical records relating to patients and the smooth running of the ward /
department office. They will also provide general assistance in the
management and adherence of Trust Key Performance Indicators
(KPI’s) relating to the ward area.
Working for our organisation
We are proud to provide ‘Outstanding’ care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.
In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person specification
Qualifications
Essential criteria
- Good general education including English and Maths GCSE grade C or above, or equivalent level of knowledge and experience
Desirable criteria
- Evidence of personal development
- Recognised relevant qualification such as: customer service, administration, secretarial, IT (e.g. ECDL)
Experience
Essential criteria
- Previous clerical/administration experience in a busy environment
- Experience of keeping accurate record keeping and filing systems
- Customer care/service
Desirable criteria
- Previous experience of working in the NHS or other healthcare setting
Skills
Essential criteria
- Strong interpersonal skills. Acting with patience and tact.
- Competent IT literacy with ability to learn new systems and processes
Desirable criteria
- Familiarity with relevant NHS terminology and systems.
- Hospital computer systems such as Nervecentre, PAS
Employer certification / accreditation badges
.png "National Preceptorship for Nursing Quality Mark")
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Danielle Lloyd
- Job title
- Matron
- Email address
- [email protected]
- Telephone number
- 03001314500
List jobs with East Sussex Healthcare NHS Trust in Administrative Services or all sectors