Job summary
- Main area
- Pharmacy Operational Supervisor
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 374-ED0111
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Eastbourne District General Hospital
- Town
- Eastbourne
- Salary
- £24,937 - £26,598 per annum, pro rata
- Salary period
- Yearly
- Closing
- 04/11/2025 23:59
Employer heading

Pharmacy Operational Services Supervisor
NHS AfC: Band 3
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Job overview
A vacancy has arisen for a Pharmacy Operational Supervisor in the Pharmacy Operational Services team at Eastbourne District General Hospital, working primarily within the dispensary and stock distribution services.
The post holder will be responsible for organising the daily workload and supervising the team in a busy Pharmacy department.
We are looking for an applicant with enthusiasm and innovative thinking.
Proven organisational and team leading skills are essential along with good verbal communication skills.
Experience of working and supervising in a pharmacy environment is necessary along with an associated NVQ or equivalent qualification.
A good standard of health & fitness is necessary as this work can be strenuous.
This is full time post. Hours include weekend work and bank holiday working on a rota basis.
Main duties of the job
Working as part of the multi-disciplinary pharmacy team, the role involves the supply of medicines as stock to wards and clinics, the issuing of patient specific medications for in-patients, outpatient clinics and for discharge, stock management, and the day-to-day maintenance of the robotic automatic dispensing system and ward based automated systems (Omnicells). There is a requirement to support new and trainee staff as and when required.
This post requires the post holder to work across all East Sussex Healthcare NHS Trust sites; however, a designated base site of Eastbourne District General Hospital will be assigned.
Working for our organisation
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person specification
Qualifications
Essential criteria
- Good level of education including GCSE’s in Maths & English (C or above)
- GPhC recognised Level 2 qualification in Pharmacy Service Skills NVQ (QCF) or equivalent
- Evidence of additional relevant training in pharmacy stores / stock management & customer service
Experience
Essential criteria
- Customer service experience and understanding of customer needs
- Stock management experience
- Pharmacy Stores and Distribution experience
- Previous dispensing experience.
Desirable criteria
- Supervision of staff and services
- Knowledge and experience of pharmacy automated systems such as automated storage systems
- Previous hospital pharmacy experience
Skills
Essential criteria
- Knowledge and understanding of pharmacy procedures related to the supply of medicines
- Knowledge of legislation affecting pharmacy practice
- Good written and oral communication skills
Desirable criteria
- Understanding of COSHH for handling hazardous pharmaceuticals
- Understanding of The Health and Safety at Work Act 1974
- Knowledge of the NHS Constitution.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Victoria Phillips
- Job title
- Lead Pharmacy Technician for Operational Services
- Email address
- [email protected]
- Telephone number
- 03001314500
- Additional information
Contact telephone number: 0300 131 4500 Ext 771322
List jobs with East Sussex Healthcare NHS Trust in Health Science Services or all sectors