Job summary
- Main area
- Transformation
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- 37.5 hours per week (Full time)
- Job ref
- 374-LC10426
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Eastbourne DGH
- Town
- Eastbourne
- Salary
- £49,387 - £56,515 per annum, pro rata
- Salary period
- Yearly
- Closing
- 28/10/2026 23:59
Employer heading
TSI Senior Analyst
NHS AfC: Band 7
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Job overview
This is an exciting opportunity to join the Trust's Transformation, Strategy and Improvement team as we embark on a multi-year journey to reshape how the Trust delivers change and embeds improvement across the organisation.
The successful candidate will join a team and play a key role in ensuring data is at the heart of the Trust's decision making.
You will play a key role in supporting the Trust's Quality Management System (QMS) and Continuous Quality Improvement programme. The post holder will provide expert analytical support, improvement intelligence, measurement systems, and visual management tools that enable teams to identify opportunities for improvement, understand variation, evaluate interventions, and sustain change.
Working closely with Improvement Practitioners, clinical and corporate teams, the post holder will develop meaningful measures, improvement dashboards and analytical insights that support the delivery of strategic priorities and organisational transformation. The role will help build a culture where decisions are informed by data, improvement is evidence-based and teams are empowered to use measurement to drive better outcomes for patients and staff.
Main duties of the job
Improvement Measurement & Analytics
Lead the development of measurement frameworks for Trust-wide Continuous Quality Improvement (CQI) programmes. Develop process, outcome and balancing measures using SPC, variation analysis and process mining to assess performance and identify improvement opportunities. Produce run charts, control charts and visual management tools to support decision-making and project evaluation.
Quality Management & Business Intelligence
Develop and maintain dashboards and reporting systems supporting the Trust’s Quality Management System (QMS). Work with leaders to establish measures aligned to strategic and operational priorities. Translate complex data into actionable insight, identify variation and opportunities for improvement, and develop reporting solutions using Power BI, SQL and other analytical tools. Present findings and recommendations to a range of audiences.
Support to Improvement Programmes
Provide analytical leadership for CQI and transformation programmes. Partner with Improvement Practitioners and project teams to define metrics, monitor benefits, track progress and support evidence-based decision-making. Attend improvement events and programme boards, providing measurement expertise and supporting the delivery of sustainable improvements in quality, safety, productivity and experience.
Working for our organisation
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Detailed job description and main responsibilities
Please see attached job description
If you have any questions, please feel free to get in touch
Person specification
Qualifications
Essential criteria
- Educated to masters degree level or equivalent level of knowledge and experience
- Evidence of continuing professional development
Desirable criteria
- Training and experience in quality / service improvement techniques
- Lean Six Sigma Black Belt or equivalent
- Leadership or Coaching qualification
- Project management qualification or equivalent experience
Experience
Essential criteria
- Health service management Knowledge of health service management, including change management and workforce re-design, acquired through training and experience to Masters’ level equivalent
- Change and Improvement Experience of successfully managing and delivering improvement or change projects in challenging environments
- Experience of providing training in improvement tools and techniques
- Experience in change, transformation and productivity initiatives within healthcare or a comparable environment
- Experience working within complex projects, collaborating with multidisciplinary teams
Desirable criteria
- Experience of working in the NHS or other complex healthcare setting
- Experience working with a continuous improvement system within the NHS or public sector setting
- Experience of developing and implementing a benefits realisation framework
- Knowledge and experience of coaching practices, tools and models
- Experience in deploying a Quality Management System in a healthcare context
Skills
Essential criteria
- Communication & Relationship Skills
- Provide and receive highly complex, sensitive or contentious information; agreement or co-operation required; Present highly complex, sensitive or contentious information to groups
- Positive and proactive approach to engagement and leadership
- Motivational skills to encourage collaborative working to improve services/performance where there may be resistance to change; Presents workshops to large groups of staff
- Excellent interpersonal, communication, negotiation, persuasive and facilitation skills and able to demonstrate an ability to manage conflict, seek resolution and influence peers and colleagues
Desirable criteria
- Knowledge of the NHS Constitution, the Trust vision and current change agenda in the NHS
- Able to think strategically and evaluate the longer-term impact of proposals
- Occasionally undertake research and development activity
- Ability to clearly communicate the “bigger picture” and help others understand and deliver the vision whilst successfully navigating challenges
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Lee Madden
- Job title
- TSI Senior Manager
- Email address
- [email protected]
- Telephone number
- 07483 913 334
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