Job summary
- Main area
- Car Parking
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Hours on a rota and vary between 0730-1530, 1000-1800 and 1100-1900. Weekend working is also essential.)
- Job ref
- 374-LC16925
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Conquest Hospital
- Town
- Hastings
- Salary
- £24,465 per annum, pro rata
- Salary period
- Yearly
- Closing
- 24/11/2025 23:59
Employer heading
Parking Patrol Officer - Conquest
NHS AfC: Band 2
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Job overview
A great opportunity has arisen to join the Parking Team, based at the Conquest Hospital.
You will be helping to ensure good customer service in the day to day running of the car park areas dealing with patients, visitors and staff.
Main duties of the job
The role will involve dealing with patients, visitors and staff by answering queries regarding the car parks, taking payments and validating parking tickets.
You will be assisting in the recording of parking data onto a dedicated database. This role will also include daily patrols in staff areas ensuring staff are displaying a valid permit and parking legally. Part of the role would be to use the permit database which provides information of staff permits.
Working for our organisation
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Detailed job description and main responsibilities
Please refer to attached job description. For any further questions or queries, please contact the appointed manager.
Person specification
Qualifications
Essential criteria
- Good General level of education including English and Maths
Desirable criteria
- ECDL or alternative IT qualification
Experience
Essential criteria
- Previous experience of dealing with the general public
- Previous experience of working as part of a team
- Previous experience of handling cash
Skills
Essential criteria
- Good communicating skills including the ability to diffuse difficult situations
- Good customer service skills
- Good keyboard and IT skills including knowledge of Microsoft Office - Word
- Ability to work as part of a team and or individually using own initiative
- Ability to understand and process applications for permits and the requirements for recording
Desirable criteria
- Knowledge of ESHT hospital site
Other
Essential criteria
- Physically fit
- Full driving licence
- DBS Clearance - standard
- Evidence that personal behaviour reflects Trust values
- Reliable work record
Employer certification / accreditation badges
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Application numbers
Documents to download
Further details / informal visits contact
- Name
- Elizabeth Nicholas
- Job title
- Car Parking Supervisor
- Email address
- [email protected]
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