Job summary
- Main area
- Ward Clerk
- Grade
- NHS AfC: Band 2
- Contract
- Fixed term: 6 months (up to)
- Hours
- Full time - 37.5 hours per week (will include weekend working)
- Job ref
- 374-SR3796-A
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Conquest Hospital
- Town
- Hastings
- Salary
- £25,272 per annum
- Salary period
- Yearly
- Closing
- 28/04/2026 08:00
Employer heading
Ward Clerk - Richard Ticehurst SAU
NHS AfC: Band 2
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Job overview
Richard Ticehurst SAU is a busy 30 bedded surgical admissions unit which also incorporates a SSDEC (same day assessment area) and is aligned to a SACC (same day ambulatory clinic) We are looking for an enthusiastic, polite and professional person to join our team, as a ward clerk.
The team on the Unit is both friendly and supportive, with a strong commitment to providing a high standard of care.
Full time hours with some weekend working.
Main duties of the job
Duties will include, admitting and discharging patients, answering the telephone, maintaining clinic bookings, filing, working alongside the MDT
Desirable Qualities:
- A good communicator and enjoy meeting people.
- Possess a polite and caring manner.
- Have a good sense of humour.
- Able to prioritise own workload.
- If you are computer literate, PAS/IFIT/Evolve/ Nervecentre Keyboard skills an advantage, but training will be given
- Previous NHS
Working for our organisation
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person specification
Qualifications
Essential criteria
- Good general education including English and Maths GCSE grade C or above, or equivalent level of knowledge and experience
Desirable criteria
- Evidence of personal development
- Recognised relevant qualification such as: customer service, administration, secretarial, IT (e.g. ECDL)
Experience
Essential criteria
- Previous clinical/administration experience in a busy environment
- Experience of keeping accurate record keeping and filing systems
- Customer care/service
Desirable criteria
- Previous experience of working in the NHS or other healthcare setting
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Christel Howie
- Job title
- Sister
- Email address
- [email protected]
- Telephone number
- 03001314500
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