Job summary
- Main area
- Central Booking & Planned Care
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 279-7137514-JUN25
- Employer
- 279 University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Princess Royal Hospital
- Town
- Haywards Heath
- Salary
- £24,625 - £29,114 Per Annum pro rata
- Salary period
- Yearly
- Closing
- 22/06/2025 23:59
Employer heading
Admissions Co-Ordinator
Band 3
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First . In fact our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
The post holder will be responsible for the efficient management of the allocated specialty waiting list and maintaining government targets in accordance with the Patient Access Policy.
The post holder will at times be required to work unsupervised and on their own initiative, as well as working as part of the team with clinical, management and administration colleagues to deliver the highest standards of administrative support possible to help deliver a patient first service.
Main duties of the job
In the initial period of 12 months, the main duties of the post will be:
- Contact and book pre-operative assessments and TCI (to come in) surgery dates for patients, booking patients according to clinical and waiting time priority and in line with the patient access policy
- Utilise the patient administration system to produce letters which inform patients of the appropriate admission times, location, date, and eating/drinking instructions
- Monitor and maintain the elective inpatient waiting lists, adding patients to the list within 24 hours of a clinician request being received
After the initial 12 month period, the post-holder will progress to Band 4 once fully competent with the above and below duties:
- Plan theatre cases into theatre lists 6 weeks ahead, utilising a developed knowledge of surgical procedures, duration of operating times and theatre availability
- Fully utilise the available theatre lists and escalate any issues as needed
Please see further details in the attached Job Descriptions for the Band 3 aspects of the role and also the Band 4 aspects of the role. Successful candidates will transition to a Band 4 post, subject to meeting all competencies in the attached matrix after a period of one year in post.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Detailed job description and main responsibilities
Please see attached detailed Job Descriptions and Person Specifications. There is also a competency matric attached.
Person specification
Administrative/Customer Service Experience
Essential criteria
- Administrative/Customer Service Experience
Equality, Diversity & Inclusion
Essential criteria
- Evidence of having championed diversity in previous roles (as appropriate to role)
- Evidence of having undertaken own development to improve understanding of equalities issues
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Anne King
- Job title
- Deputy Operational Manager
- Email address
- [email protected]
- Telephone number
- 01444441881
- Additional information
Anne King - 01444 441881 ext. 68789
Ger Harries
01273696955 ext. 62880
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