Job summary
- Main area
- Retail Catering
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 15 hours per week
- Job ref
- 279-7420057-OCT25
- Employer
- 279 University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Princess Royal Hospital
- Town
- Haywards Heath
- Salary
- £24,465 per annum pro rata
- Salary period
- Yearly
- Closing
- 29/10/2025 23:59
Employer heading
Retail Food Services Assistant
Band 2
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
We value compassion, inclusion and respect as our core values. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
As part of our commitment to access for all, please see the different ways you can access the application form: https://apps.trac.jobs/accessibility?_ts=1
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
The Retail Food Service Assistant will be responsible for the provision of an efficient, safe and hygienic food service from Retail Catering Outlets operating within established food hygiene, safety practices, methods and procedures. This will include food preparation, cooking and serving of meals and dishes from the Restaurant counter to customers, using EPOS till system and following cashing up procedure
The post holder will be responsible for the safe and hygienic cleaning of front and back of house areas and all associated equipment.
The Retail Food Service Assistant must be receptive to individual customers service needs and assist them with using drinks machines and helping them get seated if needed.
The role will also include undertaking duties to provide a portering and cleaning service to the Retail department and to assist in the transportation of food stored in a chilled or frozen working and storage environment in the catering department to the Restaurant
To generally assist when required with other comparable tasks including Stock take, Saffron and the general stores as directed by their Assistant Duty Manager/Duty Manager
The post holder will need to be fully aware of the Trust’s Values and Behaviours and Patient First initiatives and act accordingly.
Main duties of the job
To provide a high level of Customer Service to Patients, Staff and Visitors.
To clean allocated pieces of Heavy Catering Equipment using instructions and Cleaning Materials.
To dispose of Waste Materials from Catering Areas to designated collection points.
To Operate Industrial Dishwashers in all Cleaning Areas.
To Operate Mechanical Floor scrubbing and steam cleaning equipment.
To transport provisions, equipment and other cleaning related items as required.
See full Job Description for more details
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Detailed job description and main responsibilities
See Job Description and Personal Specification Attached
This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation.
Person specification
Experience and Qualifications
Essential criteria
- Good knowledge of Literacy and Numeracy
- Willing to undertake Training as required i.e COSHH, Infection Control, Health and Safety, Manual Handling.
- Willing to undertake specialist training commensurate to your Role
- Experience working in a Team
Desirable criteria
- Knowledge of Cleaning Methods and Equipment use
- Previous experience in Retail Catering and / or catering services in a Hospital or Health care related environment
- Knowledge of Food Hygiene practices and food presentation.
- Understanding of COSHH.
Equality, Diversity and Inclusion
Essential criteria
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Charles Ohene Adu
- Job title
- Retail Supervisor
- Email address
- [email protected]
- Telephone number
- 01444 441881
- Additional information
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