Job summary
- Main area
- Administrator
- Grade
- Band 3
- Contract
- Permanent: Working days - Monday to Friday, 09:00 to 17:00, occasional 08:00 - 16:00
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Other
- Job ref
- 150-MM2062-PC
- Employer
- Sussex Community NHS Foundation Trust
- Employer type
- NHS
- Site
- Chailey Clinical Services
- Town
- North Chailey
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 14/09/2025 23:59
Employer heading
RES Team Administrator
Band 3
Job overview
Exciting Opportunity: Dynamic Administrator for Rehabilitation Engineering Service (RES)
Are you an enthusiastic and adaptable administrator looking for a role that’s anything but routine? Join our vibrant team at Chailey Clinical Services and play a pivotal part in supporting the innovative Rehabilitation Engineering Service (RES), ensuring everything runs smoothly and efficiently every day.
The exact structure of the role(s) will depend on the skills, preferences, and availability of the successful applicant(s). Please clearly state in your application the working hours and employment arrangement you are interested in.
Possible Working Options:
- Full-Time
Primarily office-based at the start, with the potential for some remote working as you become established in the role and team. Start times can be flexible, and working days can vary in length (e.g. three longer days and two shorter days). - Job Share
Two candidates sharing the full responsibilities of the role. This would require a high level of collaboration, communication, and organisation. Ideal for highly motivated individuals who work well as part of a close partnership. - Job Split
Two part-time candidates with divided responsibilities. For example, one may focus on administrative, office-based, or secretarial tasks, while the other may handle financial duties
Potential interview date: 25th September 2025
Main duties of the job
This is more than just an admin job. You’ll be the friendly first point of contact for the RES, juggling diverse tasks, working independently and as part of a collaborative team. If you thrive on variety, enjoy problem-solving, and have a knack for keeping things organised, this role offers a fulfilling challenge with plenty of opportunities to grow.
**"Please note: This role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered.
Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website to assess their likelihood of obtaining a Certificate of Sponsorship for this role."**
Working for our organisation
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
Why work for us?
• Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
• Varied environments: community hospitals, patients’ homes, and bases across Sussex
• Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
• Excellent training, development, and research opportunities
• Cost-effective workplace nurseries in Crawley, Hove, and Brighton
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
• Level 3 Disability Confident Leader and Veteran Aware Trust
• Beautiful Sussex location near the South Downs and coast
Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
Detailed job description and main responsibilities
What You'll Be Doing:
- Managing all communications for the RES, acting as the go-to person for colleagues, external agencies, and service users.
- Taking ownership of database updates, order processing, and invoice approvals.
- Providing crucial administrative support, including accurate minute-taking and managing workloads efficiently.
- Handling queries with empathy and professionalism, even in tricky situations.
- Keeping the office running smoothly with tasks like phone and email management, filing, and stationery restock.
- Supporting the senior team and occasionally covering reception duties for a short time each week.
What We’re Looking For:
- Confident with Microsoft Office and database systems, with a willingness to learn new systems.
- Excellent verbal and written communication skills.
- A strong sense of confidentiality and information governance.
- Ability to prioritise and manage your time effectively in a busy environment.
- Problem-solving mindset and a team player who knows when to ask for support.
Person specification
Qualifications and/or professional registration
Essential criteria
- NVQ Level 3 or equivalent qualification in business administration.
- Applicants with a lower level qualification who have equivalent experience will be considered.
- School leaving qualification (GCSE or equivalent) in maths and English language or able to demonstrate equivalent competence.
Experience
Essential criteria
- Experience of using a PC and Microsoft Windows packages
- Experience of accurate data inputting and using databases
- Experience working as an administrator or secretary
Desirable criteria
- Experience working within the NHS
- Some experience of financial processes, raising orders & approving invoices
- Experience of working in a health care setting
Skills and Knowledge
Essential criteria
- Ability to work effectively in a team
- Good written and verbal communication skills.
- Able to write clear meeting minutes
Desirable criteria
- Knowledge of patient administration systems
Other
Essential criteria
- Time management, ability to prioritise and deal with unpredictable work pattern
- Ability to adapt to changing service needs and to take on new tasks
Desirable criteria
- Of complying with patient confidentiality (or similar) and data protection requirements
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Tracey Zysemil
- Job title
- PA to Head of RES/Senior Administrator
- Email address
- [email protected]
- Telephone number
- 01825 724705
- Additional information
Alternatively contact [email protected] or 01825 722 112 and your message will be passed onto a manager who will reply.
Available Mon - Fri 08:30-16:30
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