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Job summary

Main area
Integrated Senior Support Worker
Grade
NHS AfC: Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week (11.5hrs shift pattern, 7 days service)
Job ref
374-LBCG1026
Employer
East Sussex Healthcare NHS Trust
Employer type
NHS
Site
Conquest Hospital
Town
St Leonards On Sea
Salary
£32,073 - £39,043 per annum, pro rata
Salary period
Yearly
Closing
21/04/2026 23:59

Employer heading

East Sussex Healthcare NHS Trust logo

Integrated Senior Support Worker

NHS AfC: Band 5

We are proud to provide ‘Outstanding’ care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area. 


We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex. 


Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes. 


The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. 

 

Job overview

Must have full UK Driving License and access to a car

ISSW Band 5  vacancy at Urgent Community Response based at Conquest Hospital.

  • Would you value the opportunity to work within a multi-disciplinary integrated team?
  • Do you have experience providing health or social care support to patients in their own homes?
  • Do you have excellent communication skills, with experience prioritising a busy workload?

An opportunity has arisen for an individual to join the Integrated Senior Support Worker team within the Urgent Community Response  in Eastbourne, East Sussex 

The successful candidates will be working with registered and non-registered colleagues in order to provide flexible and timely social care support to patients referred to the service. The post holders will be required to provide formal line management and supervision to designated Integrated Support Workers (ISW’s) within the team, and will support the shift co-ordinators with day to day operational management of the non-registered aspect of the Urgent Community Response.

Main duties of the job

We would welcome applications from registered and non-registered professionals who would like to develop their skills and experience assessing patients requiring social care support in their own homes. As a registered professional in this role, you would have the opportunity to develop your skills and experience with social care assessment practice and line-management of staff, while utilising your existing clinical skills as required to support the team.

The post holders will receive a comprehensive induction to the service in order to support their development into this role.

The service hours are 8am to 10pm, Monday to Sunday, and shift patterns offered with these posts are variable.

Working for our organisation

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year. 

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Detailed job description and main responsibilities

Please refer to the job description attached.

 

If you have any questions about this position please do not hesitate to contact us.

Person specification

Qualifications

Essential criteria
  • Educated to ‘A’ level/NVQ 3 standard
  • Recognised IT qualification or evidence of equivalent IT training
  • Risk assessment training /experience
  • Proven CPD in a relevant health / social care context to diploma equivalent
Desirable criteria
  • Relevant degree and/or clinical professional experience
  • Management qualification
  • NVQ2/3 in care or other relevant discipline

Experience

Essential criteria
  • Experience of working in a relevant caring or health profession
  • Experience of providing care / services to clients / patients
  • Experience in prioritising competing demands and planning own work
  • Some experience of staff supervision
Desirable criteria
  • Experience of staff supervision/recruitment/training/ induction and appraisal
  • Assessment of patients’ / clients’ needs

Knowledge

Essential criteria
  • Awareness of Health & Safety issues.
  • Understanding of good practice in relation to supporting clients/patients.
  • Understanding of local and National Care Standards and guidance.
  • Knowledge of guidance and national drivers in relation to Adult Social Care and Health.
Desirable criteria
  • Health education and promotion
  • Understanding of safeguarding vulnerable adults and children procedures.

Skills

Essential criteria
  • Compliance with the standards in line with Health and Care Professions Council code of conduct.
  • Ability to work as part of a multi disciplinary team or work on own.
  • Effective verbal and written communication skills.
  • Ability to use initiative and prioritise own and others’ workload matching needs and skills.
  • Able to travel to various locations within the county.
  • Excellent time management skills
  • Ability to assess, develop, implement and evaluate programmes of care
  • Ability to demonstrate management and leadership skills
  • Ability to work flexibly
Desirable criteria
  • Involvement and experience of inter agency working
  • Support learning and development in others

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyDisability confident leaderImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardNational Preceptorship for Nursing Quality MarkGold Award 2026 - Wellbeing at Work - East Sussex

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Leanne Merry
Job title
Operational Delivery and Development Officer
Email address
[email protected]
Telephone number
03001315604
Additional information

Leanne Merry

Operational Delivery and Development Officer

Urgent Community Response

[email protected]

 

 

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