Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 2
- Contract
- Fixed term: 18 months (Full time)
- Hours
- Full time
- Job share
- Job ref
- 374-JY1872-A
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Uckfield
- Town
- Uckfield
- Salary
- £24,465 per annum, pro rata
- Salary period
- Yearly
- Closing
- 12/08/2025 08:00
Employer heading
Uckfield Receptionist
NHS AfC: Band 2
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Job overview
Uckfield Community Hospital are looking for an enthusiastic, friendly o Reception/ administrator to meet and greet their patients and users of the Hospital.
If you would like to work within your local NHS hospitals we can offer:
• Training
• Supportive working environment
• Opportunity to gain valuable experience with Trust IT systems and working practices and to learn & develop your skills
We need you to have:
• IT skills
• Good literacy
• Confident telephone manner
• Customer service skills/understanding
• Common sense and a “can do” approach
• Positive outlook and willingness to learn
• Reliable
The hours of work for this post are:
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00-17:00
Friday 09:00- 17:00
Main duties of the job
Meet and Greet patient's
Deal with general enquires
Using the Trust IT Systems book in patients for their appointments
Working for our organisation
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000+ members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.
In 2020 the Care Quality Commission (CQC), rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come
Detailed job description and main responsibilities
Previous applicants need not apply
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person specification
Qualifications
Essential criteria
- Good general education to GCSE level or equivalent
- Ability to undertake additional training on departmental IT and manual systems
- Computer literate
Experience
Essential criteria
- Previous Customer Service or Admin roles
Desirable criteria
- Evidence of substantial clerical experience, especially in relation to filing systems
- Experience and understanding of a an Oasis system
Employer certification / accreditation badges
.png "National Preceptorship for Nursing Quality Mark")
Applicant requirements
You must have appropriate UK professional registration.
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Nicola Leathem
- Job title
- Operational Business Support Manager
- Email address
- [email protected]
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