Job summary
- Main area
- Acute Medicine
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 279-7253944-JUL25
- Employer
- 279 University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Worthing Hospital
- Town
- Worthing
- Salary
- £31,049 - £37,796 per annum
- Salary period
- Yearly
- Closing
- 12/08/2025 23:59
Employer heading
Emergency Floor Support Manager
Band 5
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First . In fact our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
The post holder will provide an admin service to support the Acute Assessment Unit, including Same Day Emergency Care (SDEC). The successful applicant will work closely with the Consultants, Senior Nursing Team and Ward Clerks in the unit to ensure exceptional care and patient experience for patients attending the unit. The role also includes admin support for medical team rotas and training to ensure accurate data collection on the unit. It will also support governance and performance.
Main duties of the job
To undertake a range of duties including administrative support for the medical and nursing staff, maintaining rota and leave management. Collating information and action logs to enhance governance and performance. Facilitate improvement in quality of care. Develop and maintain effective and efficient admin service and support strategic developments. Manage monthly meetings and maintain and monitor action logs from these meetings. Provide day to day line management of the ward clerks in liaison with the senior nursing team. Manage complaints and resolve any patient issues that arise.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack
https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Detailed job description and main responsibilities
Please see attached full job description and person specification for comprehensive description of responsibilities.
Person specification
Experience/Qualifications
Essential criteria
- GCSE Maths and English
- Educated to diploma level or equivalent experience
- Over 3 years experience working in an acute NHS Trust
- Proficient working with Microsoft packages (Word, Excel, Outlook, Powerpoint)
Desirable criteria
- Experience of internal IT systems
- Experience working in an Acute Assessment Unit/Emergency Department
- Experience at undertaking audits
Skills
Essential criteria
- Excellent organisational skills
- Ability to work to tight deadlines
- Experience of training staff
Desirable criteria
- Experience in organisation and coordination of meetings including minutes
- Experience in electronic rota management
People Management
Essential criteria
- Experience of team management
Desirable criteria
- Understanding of Statutory and Mandatory Training
Specific Requirement
Essential criteria
- Ability to work flexibly and effectively in a team
Equality, Diversity, and Inclusion
Essential criteria
- Evidence of having championed diversity in previous roles
- Evidence of having undertaken own development to improve understanding of equalities issues
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Krishna Chandrasekharan
- Job title
- UEC GM
- Email address
- [email protected]
- Telephone number
- 01903205111 ext 86884
- Additional information
Amy Huntley - [email protected]
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