Job summary
- Main area
- Band 3 Support Secretary - Rheumatology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Compressed hours
- Job ref
- 279-7197997-JUL25
- Employer
- 279 University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Worthing Hospital
- Town
- Worthing
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 05/08/2025 23:59
Employer heading
Support Secretary - Rheumatology
Band 3
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First . In fact our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
A fantastic opportunity has arisen for an experienced support secretary to join our Rheumatology team at Worthing Hospital.
We are looking for an efficient, professional secretary to join our team. If you have excellent typing skills, are a good communicator with good organisational skills and have a strong desire to deliver outstanding care to our patients, then this could be the role for you.
To support the Band 4 secretaries within the Rheumatology Department and to provide effective administrative support to the clinicians and wider team.
Main duties of the job
To support the Band 4 Secretaries to provide an efficient and effective secretarial service to the Consultants and clinical teams.
Typing of various clinical letters as appropriate within the speciality and other correspondence from audio dictation using Word.
Responding to patient queries and booking patient appointments.
Prioritising work according to changing demands.
To ensure filing is carried out on a regular basis.
To use and obtain information from the Patient Administration System and obtain case notes via the tracking system.
To maintain good communication with the Consultants, their supporting staff, and other staff within the department, as well as patients and members of the public.
Receive telephone enquiries from patients, their relatives, GP’s and other departments within the Trust and other Hospitals.
To liaise with other secretarial staff, particularly within the same directorate, and to ensure that cover arrangements are facilitated by working as a team member.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack
https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Detailed job description and main responsibilities
To deal with general enquiries in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing.
Providing cover for annual leave and sickness, as required and as directed by line manager.
To use and obtain information from the PAS system, updating and extracting patient information on a daily basis.
Using systems i.e. Bighand / Docman / Evolve / ERS and Microsoft Office on a daily basis.
Person specification
Qualifications
Essential criteria
- GCSE level C or above in Maths and English
Desirable criteria
- RSA II or equivalent experience
Skills
Essential criteria
- Good Knowledge of MS Office
- Excellent Communication Skills
- Office Experience
- Good numeracy and literacy skills
Desirable criteria
- Accurate Audio typing
- Previous secretarial in acute/healthcare setting
People Management and Development
Essential criteria
- Flexibility and adaptability to changing situations
- Ability to deal with challenging situations with empathy/tact and diplomacy
Desirable criteria
- Ability to develop and maintain supportive relationships within a team
Specific Requirements
Essential criteria
- Proven Organisational Skills
- Ability to prioritise workload and work to deadlines
- Ability to maintain patient confidentiality
Desirable criteria
- Ability to multi-task
Freedom to Act
Essential criteria
- Ability to use own judgement/initiative
Desirable criteria
- Ability to problem solve and adapt to changing situations
Equality, Diversity, and Inclusion
Essential criteria
- Evidence of having championed diversity in previous roles
- Evidence of having undertaken own development to improve understanding of equalities issues
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Elleana O'Neill
- Job title
- Assistant Operational Manager
- Email address
- elleana.o'[email protected]
- Telephone number
- 07769 957636
- Additional information
Elleana O’Neill
Assistant Operations Manager – MSK
University Hospitals Sussex NHS Foundation Trust
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