Job summary
- Main area
- Dermatology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 32 hours per week (Per annum pro rata)
- Job ref
- 279-7305806-AUG25
- Employer
- 279 University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Worthing Hospital
- Town
- Worthing
- Salary
- £24,625 - £25,674 Per annum, pro rata
- Salary period
- Yearly
- Closing
- 20/08/2025 23:59
Employer heading
Administration Support Secretary
Band 3
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First . In fact our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
We are looking for an enthusiastic and motivated person to provide efficient clerical support to our Respiratory Administration Team. We are looking to recruit someone who can work well both within a team and unsupervised.
Attention to detail is essential as you will be dealing with repetition where accuracy is key. You will need to be IT competent and have experience with a variety of software.
NHS experience and medical terminology would be advantageous, though not essential as full training will be given to the right person.
There will be a typing test at interview
Main duties of the job
- Typing of Respiratory and Nurse Specialist Clinics, admin dictations, prioritising work according to changing demands and adhering to Trust guidelines of dictation turnaround.
- Ensuring patient details are accurate and up to date.
- General Administration, message taking and enquires are processes in a reasonable time frame.
- Liaising and communicating with a wide variety of health care professionals and admin support.
- Ensuring validating comments are up to date and tracking patients on the RTT pathways.
- Support with running the Nebuliser Service
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Detailed job description and main responsibilities
· Typing of Respiratory Nurse Specialist Clinics, admin dictations, prioritising work according to changing demands and adhering to Trust guidelines of dictation turnaround.
· Ensuring patient details are accurate and up to date.
· General Administration, message taking and enquires are processes in a reasonable time frame.
· Liaising and communicating with a wide variety of health care professionals and admin support.
· Ensuring validating comments are up to date and tracking patients on the RTT pathways.
· Answer the telephone and email queries in a timely and courteous manner, ensuring queries are responded to efficiently.
· To handle difficult situations in a calm and professional manner
· Liaising with clinicians, specialist nurses and other members of the administration teams to ensure patient care is delivered to the highest standard.
· To coordinate and liaise with other team members to ensure that cover arrangements for annual leave and sickness is facilitated by working as a team.
· Escalating potential breach patients to senior management, according to Trust guidelines and policy.
· To manage and prioritise own workload and be able to work independently.
· Monitor pathology, laboratory and x-ray reports through ICE and present to clinicians and nursing staff.
· Ensure clinics are fully utilised and booking appointments in the appropriate slots/template.
· Escalate any departmental concerns or operational issues that prevent service delivery to the line manager.
Person specification
Qualifications
Essential criteria
- 5 GCSEs including Maths and English
- RSA Stage III typing or equivalent experience
Knowledge
Essential criteria
- Excellent knowledge of a full range of medical terminology
- Excellent knowledge of a full range of administrative/secretarial procedures and systems
- Previous NHS experience
Skills
Essential criteria
- Communication and team working (good verbal and written skills)
- To be able to use analytical thinking and own judgement to problem solve and adapt
- Planning and organising for complex problems and conflicting demands
- To be able to work on own initiative
Desirable criteria
- Work in a pressurised environment
IT and systems/database knowledge
Essential criteria
- IT and systems/database knowledge
- Previous experience using PAS systems
Desirable criteria
- Understanding of validation and patient pathways
Equality, Diversity, and Inclusion
Essential criteria
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role)
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Lorraine Wells
- Job title
- Directorate Support Manager Internal Medicine
- Email address
- [email protected]
- Telephone number
- 07917751139
- Additional information
If you would like to discuss this vacancy, please email or call on the above contact details.
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