Job summary
- Main area
- Physiotherapy
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 279-7738372-FEB26
- Employer
- University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Worthing Hospital
- Town
- Worthing
- Salary
- £24,937 - £26,598 Per annum
- Salary period
- Yearly
- Closing
- 24/02/2026 23:59
Employer heading
Physiotherapy Support Worker
Band 3
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
We value compassion, inclusion and respect as our core values. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
As part of our commitment to access for all, please see the different ways you can access the application form: https://apps.trac.jobs/accessibility?_ts=1
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
Main duties of the job
- To work as part of a Physiotherapy Team providing a high quality and comprehensive therapy service to patients.
- To work with adults and children with varied conditions, including orthopaedic, elderly rehabilitation, neurological, etc.·
- To work unsupervised as well as alongside qualified physiotherapists.
- Take on routine procedural-based assessments and implement own treatment programme, through exercises and mobility rehabilitation individually or in groups.
- To regularly evaluate and analyse basic treatment programmes and modify them without prior consultation with a qualified physiotherapist.
- To assist with the clerical and professional administrative tasks required to provide an efficient and effective high-quality service.
- To be prepared to participate in future 7-day service provision if applicable.
- To support the MDT with discharge planning to aid patient flow through the hospital.
Working for our organisation
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Detailed job description and main responsibilities
Worker route. Sponsorship can only be provided where applicants meet the specific requirements set by UKVI, including the relevant skill and salary thresholds, and any role-specific criteria. For example, applicants for this role must be able to evidence a minimum of 2 years’ experience in the same role to qualify for sponsorship.
If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.
Communication
- To work collaboratively with relevant Team Professionals (e.g. Health Care Assistants, Occupational Therapy Assistants, Nursing staff, Orthotists) to assist achievement of patient centred goals and maximising the patient’s potential.
- To communicate effectively with patients with a variety of communication difficulties e.g. blind, deaf, dysphasic, learning difficulties / dementia, and for people who do not have English as their first language, on a one-to-one level and to enable the patient to integrate in group activities. This will involve the effective use of verbal, written, pictorial, tactile and visual communication tools.
- Educate patients and relatives on a range of topics covering Physiotherapy techniques, e.g. therapeutic positioning, exercise, mobility activities including using walking aids and indoor and outdoor mobility.
- Use advanced empathetic, tactful, and interpersonal skills to encourage and empower patients and carers to maximise patients’ Rehabilitation potential, giving opportunity for unloading / sharing of concerns and issues and providing informal counselling.
- Assist in informative / observational visits, work-shadow sessions, and specific areas of induction process e.g. new members of staff and students.
- Attend Handover & MDT meetings to represent current Physiotherapy management with regards to patient progress and potential and be able to make to decisions within agreed parameters.
- To liaise with other team members with regards to day-to-day issues and department management e.g. prioritisation, staff shortages, increased patient caseload.
- To maintain physiotherapy records in an accurate way, in line with guidelines to ensure identified goals are achieved.
- To be able to manage potentially stressful, sensitive, upsetting, terminal conditions or emotional situations in an empathic manner.
Service delivery and improvement
- Attend Handover & MDT meetings to represent current Physiotherapy management with regards to patient progress and potential and be able to make to decisions within agreed parameters.
- To liaise regularly with the Physiotherapist to discuss patient progress, particularly any variation in the treatment delivered or deviation from the expected outcome of the treatment plan.
- To recognise improvements and deterioration in patient’s condition and act appropriately by informing relevant team members and supervising Physiotherapist.
- Work with patients in the Inpatient /Outpatient setting. Be able to input, read and interpret monitored information to ensure patient and therapist safety during therapy session e.g. BP, HR, Temperature, SaO2 etc. Including understanding the NEW S2 scales and when to escalate concerns of patient deterioration.
- Read, monitor and safely disconnect/reconnect equipment knowing when it is acceptable to do so to enable therapeutic treatment to take place in an appropriate setting.
- To take responsibility for ongoing assessment, treatment, and evaluation of referred patients.
- To anticipate and facilitate discharge of delegated patient caseload e.g. issuing equipment, discussing with inpatient team and make ongoing referrals as appropriate.
- Is aware of own scope of practice and seeks advice when situations move outside of the scope.
People management and development
- Participate in the planning and delivery of in-service training.
- Assist in the induction of new staff including advising and demonstrating manual handling techniques and correct use of hoists and other specialist equipment in line with trust health and safety policy.
- Maintain personal development through course attendance, participation in Individual Performance Review (IPR), application in practise of skills and speciality competencies.
- Contribute to the development and delivery of patient care by participating in team departmental or MDT training. e.g. through problem solving discussions.
- Providing day to day support for less experienced staff within the service such as Students and Apprentices.·
- Responsible for carrying out duties in line with the Trust’s e-rostering processes, including managing rosters, supporting staff allocation, and contributing to effective budget reconciliation and workforce planning.
Patient care delivery
- To carry own caseload of patients with predictable conditions who require treatments.
- Involved in the Rehabilitation of patients using knowledge of exercise-based therapy techniques.
- To take responsibility for ongoing assessment, treatment, and evaluation of referred patients within their scope of practise without prior consultation with a qualified physiotherapist.
- To assist nursing staff and therapists as required regarding day-to-day care of patients, e.g. transfers, maintaining hygienic environment.
- To be able to correctly apply various therapeutic aids as appropriate in discussion with the Physiotherapist, e.g. splints, braces, walking aids, resistance bands, sliding boards, floor pedals, and weights.
- Read, monitor and safely disconnect / reconnect equipment, knowing when it is acceptable to do so to enable therapeutic treatment to take place in an appropriate setting.
- Be able to input, read and interpret monitored information to ensure patient and therapist safety during therapy session e.g. BP, HR, SaO2 etc. Including, understanding the NEW S2 scales and when to escalate concerns of patient deterioration.
- To understand the relevance of the therapeutic potential of equipment within treatment planning.
- Be competent to set up and operate therapeutic and gym equipment in line with the Trusts Health & Safety Guidelines. E.g. monitoring and maintaining the safety and condition of the equipment.
- To assess, measure, label, adjust to size and issue walking aids as appropriate and various standard splints.
- Take leadership during tasks undertaken with colleagues’ e.g. functional transfers, general mobility, and gait re-education advice.
- To support Physiotherapist by undertaking skilled Physiotherapy techniques e.g. exercise instruction, gait re-education and functional transfers with individuals.
- To work collaboratively with relevant Multidisciplinary Team (MDT) Professionals (e.g. health care assistants, occupational therapy assistants, nursing staff, and Orthotists) to assist achievement of patient centred goals and maximising the patient’s potential.
- Educate patients, on a range of topics covering Physiotherapy techniques, e.g. Exercises, mobility activities including using walking aids and indoor and outdoor mobility.
- To have an understanding of the discharge options for patients, including onward rehabilitation options to help promote patient flow and discharge.
Person specification
Professional Registration
Essential criteria
- Completion of Physiotherapy apprenticeship i.e. L3 Diploma in Allied Healthcare Support OR Health care related qualification at NVQ level 3 or above OR Equivalent experience as physiotherapy assistant or Occupational Therapy assistant
Experience/Qualifications
Essential criteria
- Understanding of the Job role / Physiotherapy profession
- Experience of working in a team (working within health or the public)
- Previous clinical NHS/Healthcare environment experience
- Basic knowledge of human anatomy and Physiology
- 6 months or more of working as a Physiotherapy / Occupational Therapy or Healthcare assistant delivering patient care.
Desirable criteria
- An understanding or involvement in service development or audit, and an understanding of quality issues
- Basic understanding of exercise rehabilitation.
- Experience in Acute hospital healthcare setting
Skills
Essential criteria
- High degree of digital literacy e.g able to use computer systems such as Teams, Powerpoint, Word, Excel etc
- Ability to recognise a potentially serious situation and when to seek advice.
- To recognise their own limitations and when to seek advice.
Desirable criteria
- Completion of Physiotherapy Support Worker competencies- to aid skill development with patients in acute setting.
People Management
Essential criteria
- Ability to cope in an environment with emotional or aggressive patients.
- Ability to cope with unpredictable and/or stressful working environment.
- Ability to communicate effectively with different types of people e.g. patients, patient relatives, Doctors, Nurses, colleagues etc.
Equality, Diversity & Inclusion
Essential criteria
- Evidence of having championed diversity in previous roles (as appropriate to role)
- Evidence of having undertaken own development to improve understanding of equalities issues
Specific Requirements
Essential criteria
- To be prepared to participate in future 7-day service provision if applicable
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Jo Findlay
- Job title
- Physiotherapy Operational Manager
- Email address
- [email protected]
- Telephone number
- Ext: 85591
- Additional information
If you would like any further information please contact Jo Findlay. [email protected]
or Telephone: 01903 205111 Ext: 85591 or 85771
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