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Job summary

Main area
Respiratory
Grade
Band 3
Contract
Permanent
Hours
37.5 hours per week (Full time - 37.5 hours per week)
Job ref
279-7400487-SEP25
Employer
279 University Hospitals Sussex NHS Foundation Trust
Employer type
NHS
Site
Worthing Hospital
Town
Worthing
Salary
£24,937 - £26,598 per annum, pro rata
Salary period
Yearly
Closing
02/10/2025 23:59

Employer heading

279 University Hospitals Sussex NHS Foundation Trust logo

Lung Function Booking Administrator

Band 3

 

 About our Trust

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

 Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First .  In fact our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme  for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. 

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

As part of our commitment to access for all, please see the different ways you can access the application form: 

https://apps.trac.jobs/accessibility?_ts=1

We look forward to receiving your application and the start of your journey with UHSussex. 

Job overview

The post holder will be responsible for organising and managing referrals and bookings for Lung Function and Sleep appointments.

 

Staff member accountable to:  

  1. Lead Respiratory and Sleep Physiologist
  2. Operational Manager for Respiratory

Main duties of the job

Interact closely with medical, and other nursing staff to provide a high quality Respiratory Service dedicated to patient care 

Manage respiratory referrals, book appointments, and provide support to patients answering their queries and reorganising appointments when necessary.

Undertake routine admin duties including but not limited to booking follow-up appointments, scanning documents and answering the telephone 

Act as the patient’s advocate

Demonstrate an awareness of the economical use of resources and contribute to the overall control of the departmental budget

Working for our organisation

At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.

 

We treat our patients & staff with the same compassion & empathy we expect for ourselves. We’re here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme, for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. 

 

As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop. We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.

We look forward to receiving your application & the start of your journey with UHSx.

 

Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/

Detailed job description and main responsibilities

Interact closely with medical, and other nursing staff to provide a high quality Sleep Service dedicated to patient care

Open referrals on CareFlow (booking system)

Manage referrals and bookings

Answer patients queries

Contact patients to arrange appointments as required.

Maintain accurate patient notes

Book appointments as required

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

Person specification

Essential

Essential criteria
  • Relevant reception / public facing experience
  • Good written and verbal communication skills
  • Ability to work to tight deadlines
  • GCSE's (Incl. English and Maths) or equivalent
Desirable criteria
  • Previous NHS experience
  • An understanding of the respiratory service
  • Knowledge and understanding of scheduling tools

Skills

Essential criteria
  • Can use Word , Excel and other Microsoft Office apps
  • Shows understanding of importance of clear planning of work load

Equality, Diversity, and Inclusion

Essential criteria
  • Evidence of having championed diversity in previous roles (as appropriate to role
  • Evidence of having undertaken own development to improve understanding of equalities issues

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyDisability confident leaderArmed Forces Covenant Gold AwardCare Leaver CovenantStep into healthHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This advert has been capped for a limited number of applications; therefore, it will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in this post to prevent you from missing out on applying for this opportunity.

Documents to download

Apply online now

Further details / informal visits contact

Name
Francisco Piai
Job title
Lead Respiratory and Sleep Physiologist
Email address
[email protected]
Telephone number
07775007632
Additional information

Francisco Piai

Available Monday to Friday

8:30 am - 4:30pm

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