Job summary
- Main area
- Sexual Health
- Grade
- Band 8a
- Contract
- Fixed term: 9 months (During Tender Renewal)
- Hours
- Full time
- Flexible working
- Job ref
- 279-7463277-OCT25
- Employer
- 279 University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Rowlands Road Hub
- Town
- Worthing
- Salary
- £55,690 - £62,682 per annum pro rata
- Salary period
- Yearly
- Closing
- 29/10/2025 23:59
Employer heading
Service Manager - Sexual Health West
Band 8a
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
We value compassion, inclusion and respect as our core values. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
As part of our commitment to access for all, please see the different ways you can access the application form: https://apps.trac.jobs/accessibility?_ts=1
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
This is a 9 month fixed term contract post whilst the service undergoes tender for renewal of contract. This is an ideal post for somebody looking for service manager experience or is looking to widen their current skills as a service manager in a post that crosses both primary and secondary care as well as wider health outreach and promotion. You will be responsible for operational matters in the Integrated Sexual Health Services West across all 3 of our main sites in Worthing, Chichester and Crawley as well as our 2 spoke sites in Bognor Regis and Horsham with your main base being in Worthing.
Main duties of the job
The role is responsible for a range of professional leadership duties including the operational management of waiting times and clinic capacity and demand within their designated area of responsibility as well as ensuring that administrative processes are co-ordinated and managed to deliver both governance and performance functions.
The post holder will take overall accountability for the Service Clinical Information System and Service Information Governance.
The post holder will be responsible for the coordination and review of performance monitoring, clinical governance reporting, project work and the development of business plans/production of reports as required. They will be required to take remedial action where necessary, suggest improvements and propose and implement new ways of working. They will be expected to identify new business opportunities and actively take forward with the Directorate team.
Working for our organisation
At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.
We treat our patients & staff with the same compassion & empathy we expect for ourselves. We’re here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme, for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop. We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.
We look forward to receiving your application & the start of your journey with UHSx.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Detailed job description and main responsibilities
See attached Job Description and Person Specification for full details including main responsibilities.
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
Person specification
Experience/Qualifications
Essential criteria
- Experience of working within a complex, varied and unpredictable environment.
Desirable criteria
- Project management qualification
- Knowledge and understanding of national Service Specification for Sexual Health and national Service specification for HIV.
Skills
Essential criteria
- Demonstrable previous success in leading and delivering service change and performance initiatives.
- Evidence of preparing and presenting reports up to Board level
- Evidence of the ability to source, interpret and report on highly complex data.
- Evidence of managing operational arrangements to a high degree of accuracy, timeliness, and effectiveness.
- Ability to work as part of a team and/or independently across departmental, organisational, and professional boundaries.
- Excellent communication and interpersonal skills to deal with staff at all levels throughout the Trust and with external organisations on behalf of the Division.
- Ability to communicate effectively at all levels and overcome barriers to understanding and resistance to change.
- Experience of effectively managing a budget.
- Ability to deal with confidential, sensitive, or contentious information with senior managers / clinical staff / clients, which requires persuasive skills where agreement and co-operation is required, e.g. sensitive staffing or finance information
- Conflict management, influencing and negotiation skills.
- Ability to make judgements and act based on available knowledge sometimes taking difficult decisions and overcoming barriers.
- Excellent organisational skills and attention to detail
- Ability to prioritise workload and work to deadlines.
- Ability to interrogate information systems and manipulate data to produce reports.te in Word, Database, Presentation, Spreadsheet and file management to a high level.
Desirable criteria
- Advanced use of Patient Administration Systems
People Management and Development
Essential criteria
- Proven evidence of managing a significant size team and utilising resource effectively and efficiently e.g. theatre and clinic capacity.
- Knowledge and understanding of people management processes required for both direct management and responsibility for involvement in supporting processes outside own area.
- Experience of managing and implementing change within the workforce.
- Experience of a range of employment issues including but not limited to Sickness, Disciplinary, Performance and Grievance issues
- Experience of engagement with workforce colleagues including driving strategic plans forward to the point of delivery, establishing clear work priorities, delegating effectively, ensuring a capability to deliver, monitoring performance, and giving feedback.
- Awareness of dignity at work, equalities, and human rights issues.
Specific Requirements
Essential criteria
- Knowledge and understanding of National Development Strategies and delivery of NHS Healthcare services
- Knowledge understanding of Clinical Governance and risk management systems.
Equality, Diversity, and Inclusion
Essential criteria
- Evidence of having championed diversity in previous roles (as appropriate to role).
- Evidence of having undertaken own development to improve understanding of equalities issue
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Talhah Atcha
- Job title
- General Manager for Gynaecology & Sexual Health
- Email address
- [email protected]
- Telephone number
- 07775822250
- Additional information
Available 8am-6pm, Monday to Friday
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