Job summary
- Main area
- Site Management
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 279-7528963-OCT25
- Employer
- 279 University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Worthing
- Town
- Worthing
- Salary
- £55,690 - £62,682 per annum
- Salary period
- Yearly
- Closing
- 10/11/2025 23:59
Employer heading
Clinical Site Manager
Band 8a
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
We value compassion, inclusion and respect as our core values. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
As part of our commitment to access for all, please see the different ways you can access the application form: https://apps.trac.jobs/accessibility?_ts=1
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
This role is eligible for visa sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route however sponsorship can only be provided where applicants meet the specific requirements set by UKVI, including the relevant skill and salary thresholds (£25000), and any role-specific criteria.
The Clinical Site Manager (CSM) is a senior clinical role charged with the operational responsibility and accountability for patient pathways that support a corporate patient view across the trust. This will enable and facilitate timely and accurate inpatient flows through their admission, flow through the hospital and timely discharge. The CSM is also wholly responsible for the management of the hospital site with appropriate liaison with specific service managers and on call teams. This post has budgetary responsibility in terms of authorising bank shifts and coordinating staffing out of hours.
Main duties of the job
· Work with all teams to seek to constantly develop and improve the Emergency Department (ED), emergency and elective inpatients’ pathways in order to facilitate a seamless delivery of high standards of care based on a corporate patient view, with a focus to eradicate over-crowding in ED. This will include supporting Divisions with Corporate Projects including reducing the median hour of discharge.
· Act as a role model for excellent clinical practice and standards of behaviour, promoting the trusts values and behaviours at all times, as well as expecting this of others.
· Act as a senior clinical decision maker for patient flow when issues are escalated that the relevant teams are unable to resolve. You will work with the staff to ensure future learning and development of staff’s problem-solving skills.
· Provide the necessary timely business intelligence and evidence to support decisions, communicating and empowering the necessary staff to ensure these are actioned.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Pack https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Detailed job description and main responsibilities
· Work with all teams to seek to constantly develop and improve the Emergency Department (ED), emergency and elective inpatients’ pathways in order to facilitate a seamless delivery of high standards of care based on a corporate patient view, with a focus to eradicate over-crowding in ED. This will include supporting Divisions with Corporate Projects including reducing the median hour of discharge.
· Act as a role model for excellent clinical practice and standards of behaviour, promoting the trusts values and behaviours at all times, as well as expecting this of others.
· Act as a senior clinical decision maker for patient flow when issues are escalated that the relevant teams are unable to resolve. You will work with the staff to ensure future learning and development of staff’s problem-solving skills.
· Provide the necessary timely business intelligence and evidence to support decisions, communicating and empowering the necessary staff to ensure these are actioned.
· Ensure that appropriate issues are escalated to the right people at the right time to ensure safe and appropriate practice and standards are being maintained. These may be clinical, operational, financial or reputational issues that have wider trust implications.
Communication
· Ensure highly developed communication skills to be able to facilitate liaison between departments and between the multi-professional teams. The role will be required to constructively challenge standards and behaviours, enabling the resolution and learning for those involved.
Service Delivery and Improvement
· The day-to-day senior operational & Clinical support to enable timely effective decisions to be made about the daily capacity and flow engaging Divisional and Clinical Leads as required. Provide support to developing robust operational plans in line with all the standards the trust is required to achieve. The decision making processes should be primarily to enable patient safety but also to make the most effective and efficient use of allocated resources.
·
People Management and Development
· Responsible for carrying out duties in line with the Trust’s e-rostering processes, including managing rosters, supporting staff allocation, and contributing to effective budget reconciliation and workforce planning
· Be an accountable leader and practitioner who is highly visible throughout the trust and who supports the clinical patient pathways promoting clinical standards. This will be as a result of using personal advanced practice skills, as well as facilitating learning in others. You will provide visible and productive support where needed on any given shift.
Patient Care Delivery
· With regards to problems identified with patient flow issues, undertake a root cause analysis for problems which arise that are unable to be resolved immediately. Take the responsibility to facilitate learning, change and systems to avoid repetition of the problem through liaison with all the departments involved.
· Ensure that the patients care is always prioritised and act as a patient advocate.
Learning and Development
· Attend mandatory training updates as required.
· Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process.
· Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
· Identify own learning needs and jointly plan training requirements with your line manager
· Participate in the Trust’s appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service.
Person specification
Professional Registration
Essential criteria
- Registered nurse with NMC
- Masters degree level qualification or equivalent experience
- Evidence of further/ ongoing professional development
Desirable criteria
- formal project management qualification
- professional clinical qualification
Experience & Qualifications
Essential criteria
- Significant management experience
- The ability to lead a team and delegate duties
- Comprehensive understanding of clinical governance
Desirable criteria
- Evidence/ understanding of service improvement techniques
- Evidence in delivering improvements to facilitate change that has has direct patient benefit
Skills
Essential criteria
- Exceptional communication skills, both verbal and written
- The ability to manage difficult situations appropriately
- To be able to plan, prioritise and delegate work
- The ability to deal with multiple different demands in a short space of time
- The ability to lease with multiple teams to share information
Desirable criteria
- Knowledge of IT systems such as Careflow, Symphony, Evolve, Panda, Bamboo, Health Roser, Microsoft teams& Excel
- Evidence of team building skills
People Management
Essential criteria
- Evidence of leading a team and working alongside HR , sickness management, disciplinary management
- Evidence of using policies and procedures to ensure equality is maintained
Desirable criteria
- The ability to motivate a team in difficult situations and following distressing incidents
- Evidence of dealing and communication difficult and sensitive information
Equality, Diversity and Inclusion
Essential criteria
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role)
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Hayley Routledge
- Job title
- Head pf Nursing for Flow and Integrated Discharge
- Email address
- [email protected]
- Telephone number
- 205111xt 85647
- Additional information
David Fitzpatrick Or Ashley Young via email
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