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Job summary

Main area
Community Beds
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 30 hours per week
Job ref
810-6282076
Employer
City Health Care Partnership CIC
Employer type
Public (Non NHS)
Site
East Riding Community Hospital
Town
Beverley
Salary
£22,383 pa/pr
Salary period
Yearly
Closing
21/05/2024 23:59

Employer heading

City Health Care Partnership CIC logo

Administrative Assistant

NHS AfC: Band 2

City Health Care Partnership CIC (CHCP CIC) is an independent, co-owned Community Interest Company providing high quality local health and care services at several sites across Hull and East Yorkshire.

Commissioned by the NHS and local authorities, we are a co-owned, socially responsible business. Our profits are re-invested into our services, our staff, and the communities we work in. We employ over 2,000 people and have over 1.7m patient contacts each year across move than 50 different services.

At CHCP, we’re passionate about people and we know that you are too, that’s why we’re here isn’t it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.

Our vision is to lead and inspire through excellence, compassion, and expertise in all that we do, and we are looking for exceptional people to work with us to provide the highest possible care to the people who use our services.

A positive work/life balance benefits both employees through improved health and wellbeing, and employers because staff are more productive and satisfied at work. Flexible working is part of a wider commitment to improve the quality of working life and we recognise that it has a positive impact on the retention of our colleagues. 

We therefore support and encourage open conversations about flexible working in order to ensure that our colleagues can work in a manner that best suits their personal needs and preferences.

Local flexible working arrangements are developed in partnership between line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay. If you would like to discuss then please make contact with the recruiting manager. 

PLEASE NOTE: IF YOU ARE A PERMANENT CHCP EMPLOYEE APPLYING FOR A  TEMPORARY / SECONDMENT OPPORTUNITY  YOU MUST ENSURE YOU HAVE APPROVAL FROM YOUR CURRENT LINE MANAGER BEFORE APPLYING. IF YOU WOULD LIKE TO DISCUSS THIS WITH HR, PLEASE CONTACT 01482 236923. 

Job overview

The postholder will be responsible for providing effective and efficient clerical and administrative support to the team of Health Care Professionals and the wider multidisciplinary team on the unit and within the Intermediate Care Team. The postholder will also be responsible for providing information to Access To records in relation to Incidents of a serious Nature and Business Support Services in relation to Family & Friends.

The role will involve coordination and implementation of office procedures and will require a high degree of organisational skill and excellent working knowledge of administrative systems. They will be responsible for prioritising their own workload and working calmly and accurately under pressure to meet the demands of the Team.

The postholder consults with both internal and external health providers, receiving and communicating information. This will involve using external patient record systems to retrieve information necessary to process referrals and respond to Advice & Guidance generated by the Medical Team.

Main duties of the job

This will be between the hours of 8-5 covering the reception and completing administration duties. We provide a friendly work environment that strives to provide excellent patient care and continued communication with relatives

Working for our organisation

At CHCP, we’re passionate about people and we know that you are too, that’s why we’re here isn’t it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you’ll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice. 

Compassion is at the heart of our business; we’re a team of nearly 2,500 colleagues who work together to deliver first-class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive.

As the 13th largest social enterprise in the UK, we’re pioneering the move towards independent service delivery. Join us on our journey and help us make history.

Detailed job description and main responsibilities

Please see attached the Job Description and Person Specification for the main responsibilities associated to the role. 

Person specification

Qualifications

Essential criteria
  • Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
  • Word processing to OCR 2 standard/International Computer Driving License (ICDL) or able to demonstrate appropriate level of skill

Knowledge

Essential criteria
  • Knowledge of a range of routine administration procedures
  • Knowledge of Microsoft Word
Desirable criteria
  • Knowledge of other Microsoft packages

Experience

Essential criteria
  • Previous experience of working in an office environment and carrying out general officer procedures
Desirable criteria
  • Experience of SystmOne functions
  • Previous NHS experience
  • Previous experience of working with general public

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveDisability confident leaderImproving working livesMindful employer.  Being positive about mental health.Armed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Cousins
Job title
Operations Manager
Email address
[email protected]
Telephone number
07548 824378
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