Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 28.12 hours per week
- Job ref
- 356-25-7520696
- Employer
- Hull University Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Payroll & Pensions, Castle Hill Hospital
- Town
- Cottingham
- Salary
- £24,937 - £26,598 Per Annum
- Salary period
- Yearly
- Closing
- 07/11/2025 23:59
Employer heading
Admin Assistant (Payroll)
Band 3
Job overview
Be the Backbone of Our Payroll Team!
Are you organised, detail-obsessed, and thrive in a fast-paced environment? We’re on the hunt for an Admin Assistant (Payroll) who’s ready to keep things running smoothly behind the scenes. If spreadsheets, schedules, and supporting people are your thing — this is your moment.
As our Admin Assistant (Payroll), you’ll play a key role in supporting the payroll function. You’ll be the go-to person for keeping records accurate, queries answered, and admin tasks handled with precision.
We offer a supportive team environment, opportunities to grow, and the chance to make a real impact in a vital part of our organisation.
Ready to bring order to the chaos and keep our payroll ticking like clockwork? Apply now and let’s make it official.
Main duties of the job
Key Responsibilities
- Process payroll data accurately and on time
- Maintain confidential employee records and databases
- Respond to payroll-related queries from staff and external contacts
- Provide general administrative support including filing, photocopying, and document prep
- Help coordinate meetings, appointments, and training sessions
What We’re Looking For
- Strong attention to detail and a knack for organisation
- Excellent communication skills
- Comfortable using payroll systems and Microsoft Office
- Ability to handle sensitive information with discretion
- Previous experience in payroll or admin support is a plus
Working for our organisation
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Detailed job description and main responsibilities
As an Admin Assistant (Payroll), you’ll be part of a busy, supportive payroll team within the Humber Health Partnership, ensuring staff are paid accurately and on time. You’ll provide a high-quality, customer-focused service to colleagues across the Trust, working closely with HR, recruitment, medical staffing, and external agencies such as HMRC and NHS Pensions.
This role is based at Castle Hill Hospital (Band 3), with opportunities to contribute to continuous improvement and service development in one of the NHS’s largest partnerships.
Main Responsibilities
-
Payroll Processing
- Input payroll data into ESR, including timesheets, new starters, leavers, and third-party deductions.
- Ensure accurate and timely calculation of salaries, adjustments, and expenses.
- Process manual payments via BACS when required.
-
Query Resolution & Support
- Respond to payroll queries via the Employee Service Centre helpdesk.
- Advise staff and managers on pay-related matters (e.g. maternity, sickness, promotions, pensions).
- Investigate and resolve discrepancies, ensuring corrective action is taken.
-
Data & Compliance
- Maintain accurate employee records in line with legislation and Trust policies.
- Ensure confidentiality of sensitive payroll and HR data.
- Support statutory returns, audits, and Freedom of Information requests.
-
Teamwork & Service Improvement
- Work collaboratively with payroll colleagues to meet KPIs and service level agreements.
- Contribute ideas for improving payroll processes and customer experience.
- Support onboarding of new starters to ensure pay accuracy.
-
Communication & Liaison
- Liaise with internal teams (Recruitment, Bank, e-Roster, Medical Staffing) and external bodies (HMRC, NHS Pensions, NEST).
- Provide clear, professional advice to staff and managers on payroll issues.
-
Development & Training
- Keep up to date with payroll legislation, ESR system changes, and HMRC requirements.
- Support apprentices and new staff by demonstrating payroll processes.
- Take part in training and appraisal to develop your skills.
Person specification
Education/Qualifications
Desirable criteria
- Payroll Technician or Certificate with chartered institute of Payroll Professionals or equivalent experience
Knowledge, Training & Experience
Essential criteria
- Relevant experience of working within an office environment. e.g proficient in Microsoft office and email management.
- Effective organisational and time management skills.
- Advanced keyboard skills.
Desirable criteria
- Experience of using an integrated and computerised HR and Payroll system.
- Experience of using Oracle ESR systems
Other Requirements
Essential criteria
- Flexible attitude and approach to workload
- Good communication skills-verbal and written
- Ability to concentrate for prolonged periods
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Andrew Baker
- Job title
- Assistant Payroll Manager
- Email address
- [email protected]
- Telephone number
- 01482 468242
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