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Job overview

An exciting opportunity has arisen for an enthusiastic, flexible and motivated person to join Hub 3 within the Appointments & Referrals Centre as a Senior Administrator.

The successful applicant will work within the Appointments & Referrals Centre, overseeing a large team of staff and a busy Call Centre environment. 

This role will entail overseeing the day to day running of a busy call centre, supervising a large team of staff within the office and those home working ensuring patients are moved along their pathway in a smooth and efficient manner. The role also includes managing staff ensuring all 1-2-1's, appraisals, sickness reviews e don in a timely manager.

Booking of clinics and appointments, providing a professional service to patients over the telephone, liaise with GP’s and other external clinical colleagues and other administrative roles as required, inputting information onto databases and handling patient records.

Attention to detail is vital and the ability to follow strict information governance procedures.

Main duties of the job

The successful applicant needs be able to confidently and competently work under pressure, be able to work flexibly and prioritise their workload  to meet demands and deadlines across two specialties 

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role

Working for our organisation

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.