Job overview

An exciting opportunity has arisen to join the busy Humber Health Partnership Group e-Roster Team as an e-Rostering Support Officer.

This is an exciting opportunity to work within a motivated team environment. The main demands of this role will involve running the e-Rostering Helpdesk. The role holder will be expected to provide support to system end users either over the telephone, email or face to face, maintaining the accuracy and consistency of data and ensure the data is credible and robust. 

Main duties of the job

Much of your working day will be spent using a computer, so IT knowledge is essential. You will be analytical, numerate and competent with IT packages. Experience of Word and Outlook would be beneficial. You will possess good decision-making and problem-solving skills, having the judgement to escalate complex problems when necessary and the ability to work under pressure to tight deadlines.

Working for our organisation

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.