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Job summary

Main area
Carers Information Support Service
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
810-7901411
Employer
City Health Care Partnership CIC
Employer type
Public (Non NHS)
Site
Calvert Medical Centre
Town
Hull
Salary
£28,392 - £31,157 pa/pr
Salary period
Yearly
Closing
22/04/2026 23:59
City Health Care Partnership CIC logo

CISS Integrated Worker

Band 4

Job overview

You’ll support unpaid carers through personalised assessments and practical help, making it easier for them to manage their caring role and stay well.
 
As part of the Carers Information and Support Service, you’ll work closely with colleagues across the “hub and spoke” model to make sure carers can access the right support at the right time. You’ll build trusting relationships, communicate with compassion, and help carers navigate complex situations with confidence.

Main duties of the job

What you’ll do:
  • Carry out Carer Assessments and agree support plans tailored to individual needs
  • Hold and manage your own caseload, keeping clear and accurate records
  • Work with partners and care providers to ensure coordinated support
  • Provide information, signposting and referrals, including Direct Payments where appropriate
  • Take part in service development, training and promotional activity
What we’re looking for:
  • Level 3 qualification in Health and Social Care or equivalent knowledge and experience
  • Strong communication skills, including the ability to explain sensitive information
  • Ability to work flexibly, manage your own workload and respond to changing needs
  • Confidence using IT systems such as electronic records
  • A positive, inclusive approach and a commitment to the Seven Cs values
We welcome applications from people of all backgrounds and value the different experiences and perspectives you can bring to our team.

Working for our organisation

At CHCP, we’re passionate about people and we know that you are too, that’s why we’re here isn’t it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you’ll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice. 

Compassion is at the heart of our business; we’re a team of nearly 2,500 colleagues who work together to deliver first-class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive.

As the 13th largest social enterprise in the UK, we’re pioneering the move towards independent service delivery. Join us on our journey and help us make history.

Detailed job description and main responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.

Person specification

Qualifications

Essential criteria
  • Level 3 in Health and Social Care or able to demonstrate equivalent level of knowledge, skills and experience
Desirable criteria
  • Communication qualification or undertaken a communication skills module

Knowledge

Essential criteria
  • Able to demonstrate a full understanding and knowledge of carer issues, including demonstrable experience of carrying out carer assessments
  • Ability to develop effective working relationships with multi-professional teams
  • Grounded in evidence based practice
  • Awareness of National and Regional developments for carers
  • Have a good range of IT skills, including Microsoft Office
  • Knowledge of DDA, Benefits and Carers Rights
Desirable criteria
  • Knowledge of local and national networks which impact upon Carers

Experience

Essential criteria
  • Experience of undertaking comprehensive assessments
  • Experience in a social and/or health care setting
Desirable criteria
  • Evidence of continual professional development
  • Experience of working within a community setting
  • Practical experience of researching information
Apprenticeships logoNo smoking policyAge positiveDisability confident leaderImproving working livesMindful employer. Being positive about mental health.Armed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Julie Bahn
Job title
Service Manager
Email address
[email protected]
Telephone number
01482 222220

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