Job summary
- Main area
- Administration
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 27 hours per week (Mon-Tues 08:30-1430, Wed-Fri 0830 -1300)
- Job ref
- 356-26-8131411
- Employer
- Hull University Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Hull Royal Infirmary
- Town
- Hull
- Salary
- £25,272 per annum, pro rata
- Salary period
- Yearly
- Closing
- 31/07/2026 23:59
Employer heading
Administrator
Band 2
Job overview
An exciting opportunity has arisen for an enthusiastic, flexible and motivated person to join the Gastroenterology as an Administrator.
The successful applicant will work with the Gastroenterology team and be responsible for providing administrative support to the programme dealing with the booking of clinics and appointments, providing a professional service to patients over the telephone, liaise with GP’s and other external clinical colleagues and other administrative roles as required.
Attention to detail is vital and the ability to follow strict information governance procedures.
Main duties of the job
The successful applicant needs to be able to confidently and competently manage a large workload in a busy office. An excellent telephone manner is required as the post holder is the point of contact for patients.
The Trust is undergoing service transformations and review, therefore there may be a requirement in future for weekend work/or early evening work.
Applicants must be able to demonstrate excellent interpersonal, communication and team working skills, together with an ability to prioritise workload and work flexibly to achieve deadlines.
Working for our organisation
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Detailed job description and main responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Person specification
Application Completion
Essential criteria
- ALL sections of application form FULLY completed
Education/ Qualifications
Essential criteria
- Good standard of general education to GCSE level or equivalent including Maths and English Language
- NVQ Level 2 in administration or equivalent qualification
Knowledge, Training & Experience
Essential criteria
- Previous Administration experience
- Experience of providing a service to patients or customers
- Experience of using electronic systems with excellent keyboard skills
- Good organisational skills
Desirable criteria
- Experience of Microsoft Office products
- Knowledge of Lorenzo
Communication and Interpersonal Skills
Essential criteria
- Excellent communication skills
- Ability to prioritise own workload and able to use own initiative
- Works well within a team
- Demonstrates understanding of confidentiality and General Data Protection Regulations 2018
Desirable criteria
- Previous customer service experience
- Ability to deal with high call volumes
Special Attributes and other
Essential criteria
- Shows motivation in developing new skills
- Demonstrate empathy and diplomacy
- Flexible approach to working hours and conditions
Documents to download
Further details / informal visits contact
- Name
- David Halsall
- Job title
- Hub 6 Manager
- Email address
- [email protected]
- Telephone number
- 01482 311131
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